StarTech.com PM1115P2 Full User Manual

Page 38

Instruction Manual

Print jobs are sent to the

print queue successfully, but

fail to be sent to the printer

1. The Print server Name/Print Queue configuration

in PCONSOLE is incorrect.
2. The Print server name specified and stored in the

print server memory doesn’t match the same one

set in PCONSOLE.
3. The network cable or power adapter connected

to the print server is loose or disconnected.
4. The printer is off-line, jammed or out of paper.

Print jobs start printing, but

print very slowly or print

unknown characters

A printer driver is missing or is incompatible with

that printer. Using a print driver that is not specific

for the printer can cause printing errors. Install the

proper printer driver. If these printer drivers are

not available to you, please contact your printer

manufacturer.

The upgrading process

indication bar stops and does

not seem to proceed again

while upgrading the print

server.

1. Check the network cabling, especially from the

workstation running the PSAdmin to the print

server unit.
2. Run the PSAdmin and upgrade the print server

again.

The Status LED light keeps

blinking after POST.

The last upgrade process was not completed.

The print server must be upgraded again using

PSAdmin.