Specialty Concepts MARK/22 - Manual (Page 10)

LIMITED FIVE YEAR WARRANTY
SPECIALTY CONCEPTS, INC.
1. Specialty
Concepts, Inc. w
arrants all its products for a period
of five (5) y
ears from the date of shipment from its facto
ry
. This w
arranty
is valid agai
nst defects in materials and
w
orkmanship for the five (5) y
ear w
arr
anty
period. It is not valid against defec
ts resulting from, but not limited to:
A. Misuse and/or abuse, neglect or accident. B. Exceeding the unit's design limits. C. Improper installation, including, but not limited to,
improper environmental protection and improper hook-up.
D. Acts of God, including lightning,
floods, earthquakes,
fire and high w
inds.
E. Damage in handling, including damage encountered during shipment.
2. This w
arranty
shall be considered void if the w
arranted pr
oduct is in any
w
ay
opened or altered. The w
arranty
w
ill be void if
any
ey
elet, rivets, or other fasteners used to seal the
unit
are
removed or altered, or if the unit's serial number is in any
w
ay
removed, altered, replac
ed, defaced or rendered illegible.
3.
The five (5) y
ear term of this w
arranty
does not apply
to
equipment w
here another manufacturers
' w
arranty
is available. An e
xample
of
such
equipment may
be, but is not limited to, an
electronic enclosure. The time limit for this w
arranty
may
be
for less than the Specialty
Concepts limited w
arranty
. Specialty
Concepts w
ill assist the claimant in attempts to seek w
ar
ranty
claims for such equipment, w
here appropriate.
4. Specialty
Concepts cannot assume responsibility
for any
damages
to any
sy
stem components used in conjunction w
ith Specialty
Concepts products nor for clai
ms for personal injury
or
property
damage resulting from the use of Specialty
Concepts'
products or the improper operation thereof or consequential damag
es arising from the products
or use of the products.
5. Specialty
Concepts cannot guaranty
compatibility
of its products
w
ith other components used in conjunction
w
ith
Specialty
C
oncepts products, including, but not limited to, solar modules,
batteries, and sy
stem interconnects, and
such
loads as inverters, transmitters, and other
loads w
hich produce "noise" or electr
omagnetic interference, in excess of the levels to w
hich
Specialty
Concepts products are compatible.
6. Warranty repair and/or evaluation will be
provided only at Chatsworth, California fa
cility of Specialty Concepts. Units for
such repair and/or
evaluation must be returned freight prepaid to Specialty Concept
s with a written description of any apparent defects. Specialt
y Concepts will not be
required at any time to visit the installation site wherein S
pecialty Concepts' products are s
ubject to warranty repair and/or
evaluation.
7. Only
Specialty
Concepts is authorized to repair any
of its pr
oducts, and they
reserve the right
to repair or replace any
u
nit returned for w
arranty
repair. Th
e party
returning a unit for repair
is responsible for proper packaging and for
shipping and insurance charges, as w
ell as
any
other charges encountered, in shippi
ng to and from Specialty
Concepts.
8. This w
arranty
supersedes all other w
arranties and may
only
be m
odified by
statement in w
riting, signed by
Specialty
Concepts
.
Warranty
terms effective as of Apri
l 1, 1993
REPAIR INFORMATION
PLEASE NOTE THAT THE MAJORITY
OF UNITS RE
TURNED TO US FOR REPAIR ARE FOUND TO BE IN
PERFECT
WORKING ORDER. IN THESE CASES, THE
PRO
B
LEM
USUALLY
LIES SO
MEWHERE ELSE WITHIN THE SY
STEM. PLEASE CHECK ALL O
T
HER SY
STEM CO
MPO
N
ENTS (INCLUDING
FUSES) AND WIRING
BEFO
R
E RET
URNING THE
UNIT FO
R REPAIR. CO
NTACT Y
O
UR PRO
F
ESSIO
N
AL SO
LAR DEALER IF Y
O
U NEED ASSISTANCE.
Directions for returning units needing repair.
1. Write up a note w
ith the follow
ing information:
Name / Company
Name
Return Address: (For USA/C
anada: UPS Deliverable. Avoid PO Boxes)
Day
time
Phone
Description of the failure
Specify
amount of repair charges pre-appr
oved (w
e w
ill contact y
ou if repair
charges are larger than this amount.)
2. Box up unit w
ith copy
of sales receipt (if available).
3. Send by
UPS or Parcel Post to :
Specialty
Concepts, Inc.
A
ttn : Repair Dept.
8954 Mason A
ve
Chatsw
orth, CA
91311 USA
YOU DO NOT NEED AN RMA OR OTHER AUTHORIZA
TION TO RETURN A UNIT FOR REPAIR. SIMPLY SEND IT TO US POST PAID.
If the Repair is not covered under w
arranty
, the repair charges
w
ill not ex
ceed 30% of the value of a new
unit. (shipping and h
andling not included) Domestic char
ges are collected via UPS-COD .
For non-w
arranty
repairs, repaired portion
features an additional one-y
ear w
arranty
.
S
PECIALTY
C
ONCEPTS
,
I
NC.
8954 MASON AVE., CHATSWORTH, CA 91311 USA
WWW.SPECIALTYCONCEPTS.COM
FAX: (818) 998-5253