SeaLand 111 Toilet User Manual
Page 7

7
Problem
Possible Cause
Service Instructio
4 . Flush ball does not open
completely . (Applies to
short-base units installed on
a step or riser.)
a . Floor flange interferes with flush
ball rotation .
a . Loosen mounting bolts and push
toilet base back . If this does not
solve issue, install a Dometic
Universal Mounting Kit (item no .
385310139 or 385319140) with
existing floor flange .
5 . Flush ball will not close
completely .
a . Too much friction between flush
ball and ball seal .
b . Water valve screws are too tight .
c . Defective spring cartridge .
a . Lubricate between flush ball and
seal with lubricant (e .g . silicone
spray, furniture polish) .
b . Loosen screws slightly .
c . Check spring tension by
pushing flush lever down, then
release it suddenly . If lever does
not snap back to original posi-
tion, replace spring cartridge .
6 . Water does not shut off in toilet
(toilet overflows) .
a . Not enough clearance between
cam strap and top of water
valve cap .
b . Dirt lodged in water valve seal .
c . Worn or defective water valve .
d . Worn or defective spring
cartridge .
a . Adjust cam strap to have .02” -
.06” ( .5mm - 1 .5mm) clearance
with top of water valve cap .
b . Dissassemble and clean water
valve .
c . Replace water valve .
d . Replace spring cartridge .
7 . Hand sprayer leaks .
a . Hand sprayer is defective .
a . Replace hand sprayer .
8 . Water does not enter toilet bowl
properly .
a . Insufficient water flow rate at
toilet .
b . Water valve clogged .
c . Plugged rim wash holes in toilet .
a . Check water flow rate at toilet .
Rate should be 2 gpm (7 .6 lpm)
at toilet .
b . Remove and clean screen
located on water valve .
c . Clean holes . If still a problem,
replace toilet bowl .
9 . Water is leaking from water
valve .
a . Water valve body cracked due to
freeze damage .
b . Water line connection is loose or
not seated properly .
c . Defective water valve .
d . Stripped threads .
a . Replace water valve .
b . Insure that threads are not
cross-threaded and tighten .
c . Replace water valve .
d . Replace water valve .
10 . Water is leaking from
bottom of toilet base .
a . Toilet is not secured to floor .
b . Worn or defective toilet mount-
ing floor seal .
c . Cracked base .
d . Worn or defective floor flange .
a . Tighten toilet mounting bolts .
b . Replace floor seal between floor
flange and toilet base .
c . Replace base assembly .
d . Replace floor flange .
11 . Water is leaking from rear of
toilet .
a . Loose vacuum breaker .
b . Damaged or defective vacuum
breaker .
c . Cracked or defective toilet bowl .
a . Make sure vacuum breaker stem
is pushed fully into sealing
grommet in back of bowl .
b . Remove white cap from vacuum
breaker . Flush toilet . If water
leaks during flush, vacuum
breaker needs to be replaced .
c . Replace toilet .
12 . Water is leaking from the
base/toilet connection .
a . Band clamp may be loose .
b . Ball/bowl seals may be worn or
defective .
a . Remove plastic base cover (on
applicable models) and tighten
band clamp fastener .
b . Replace ball/bowl seals .