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Solving hardware installation problems – Compaq Evo D510 e-pc User Manual

Page 17

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Quick User’s Guide

2–7

Troubleshooting

Solving Hardware Installation Problems

You may need to reconfigure the computer when you add or remove
hardware, such as an additional diskette drive. If you install a plug
and play device, Windows 2000 and Windows XP automatically
recognize the device and configure the computer. If you install a
non–plug and play device, you must reconfigure the computer after
completing installation of the new hardware. In Windows 2000 and
Windows XP, select the Add New Hardware icon in the Control Panel
and follow the instructions that appear on the screen.

Solving Hardware Installation Problems

Problem

Cause

Solution

A new device is not

recognized as part of the

system.

Cable(s) of new

external device are

loose or power cables

are unplugged.

Ensure that all cables are properly

and securely connected and that

pins in the cable or connector are

not bent down.

Power switch of new

external device is not

turned on.

Turn off the computer, turn on the

external device, then turn on the

computer to integrate the device

with the computer system.

When the system

advised you of changes

to the configuration,

you did not accept

them.

Reboot the computer and follow the

instructions for accepting the

changes.

evo_d510_e-pc.book Page 7 Tuesday, July 23, 2002 5:10 PM