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Solving minor problems – Compaq Evo D510 e-pc User Manual

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2–2

Quick User’s Guide

Troubleshooting

Reconfigure your computer after installing a non–plug and play
option. Refer to “Solving Hardware Installation Problems” on
page 2-7 for instructions.

Be sure that all the needed device drivers have been installed. For
example, if you have connected a printer, you need to install a
printer driver.

Take out all removable media from the removable media drives
when you turn on your system.

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CAUTION: When the computer is plugged into an AC power source,
there is always power applied to the system board. You must disconnect
the power cord from the power source before opening the computer to
prevent system board or component damage.

Solving Minor Problems

You may be able to easily resolve the minor problems described in
this section. If a problem persists and you are unable to resolve it
yourself or if you feel uncomfortable about performing the operation,
contact your Compaq authorized dealer or reseller.

Solving Minor Problems

Problem

Cause

Solution

Computer will not

turn on.

Computer is not

connected to an external

power source.

Connect to an external power source.

Cables to the external

power source are

unplugged.

Ensure that cables connecting the

computer to the external power

source are plugged in properly and

the wall outlet is active.

Drive power, data, or

power supply cables may

not be properly

connected.

Reseat drive power, data, and power

supply cables.

evo_d510_e-pc.book Page 2 Tuesday, July 23, 2002 5:10 PM