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Appendix – Canon WEBVIEW LIVESCOPE 3.2 User Manual

Page 53

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Appendix

53

Helper Viewer Error Messages

Message

Details

Solution

No response from video server.

The viewer could not connect to the video server.

There is a coding error in the Web page used for video distribution, or there is a
problem on the camera server. Check with the administrator of the camera server.

Situation

At connection

Message

Details

Solution

Network is busy. Please try again later.

The limit on the number of video server connections has been exceeded.

Access to the camera server is apparently overcrowded. Wait some time and then
try again to acquire control privileges.

Situation

At connection

Message

Details

Solution

No response from camera control server. You can use video only.

The viewer could not connect to the camera control server.

This is normal operation because camera control is prohibited by the

camera server

.

Situation

At connection

Message

Details

Solution

camera is off-line or abnormal

The connected camera is switched off or the RS cable is not connected.

There is a problem with the camera server (with the camera power supply or the
RS cable connection). Check with the administrator of the camera server.

Situation

At connection

Message

Details

Solution

disconnected

The connection time limit has expired or the connection was cut due to restart
processing on the camera server.

To reconnect, reload (refresh) the Web page in your Web browser.

Situation

At connection