CREATIVE DSI V.92 - Manual (Page 52)

Troubleshooting B-2
The modem cannot connect to the Internet at 56,000 bps.
This may be due to line conditions in your area. Due to FCC regulations and/or line
conditions, it is not always possible to achieve the maximum data rate.
To solve this problem:
Try moving the telephone line away from any power source, monitor, printer or
computer cable.
The modem or communications software fails to detect that the remote user has
hung up.
The modem or communications software relies on the dial tone, busy tone or silence
period to detect that a remote user has hung up.
This detection may fail due to one of the following reasons:
❑ Your local telephone system does not generate the dial or busy tone when the
remote user hangs up.
❑ The silent period for the modem or communications software to detect that the
remote user has hung up is not long enough.
❑ The modem or communications software cannot detect a different dial or busy
tone. For example, if you are connecting to a PABX system, the dial or busy tone
generated is different from the usual dial or busy tone.
To solve this problem:
Prompt the remote user to respond.This may, however, result in a long delay before
the communications software responds to the remote user hanging up. To minimize
this delay, modify the following settings:
❑ Voice message recording time.
❑ Number of prompts.
❑ Time to wait for a response after prompting.