Warranty information – Pro Boat PRB3800 User Manual
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Warranty Inspection and Repairs
To receive warranty service, you must include your
original sales receipt verifying the proof-of-purchase
date. Provided warranty conditions have been met, your
Product will be repaired or replaced free of charge.
Repair or replacement decisions are at the sole
discretion of Horizon Hobby.
Non-Warranty Repairs
Should your repair not be covered by warranty the
repair will be completed and payment will be required
without notification or estimate of the expense unless
the expense exceeds 50% of the retail purchase cost.
By submitting the item for repair you are agreeing
to payment of the repair without notification. Repair
estimates are available upon request. You must
include this request with your repair. Non-warranty
repair estimates will be billed a minimum of ½ hour of
labor. In addition you will be billed for return freight.
Please advise us of your preferred method of payment.
Horizon accepts money orders and cashiers checks,
as well as Visa, MasterCard, American Express, and
Discover cards. If you choose to pay by credit card,
please include your credit card number and expiration
date. Any repair left unpaid or unclaimed after 90 days
will be considered abandoned and will be disposed of
accordingly. Please note: non-warranty repair is only
available on electronics and model engines.
Electronics and engines requiring inspection or repair
should be shipped to the following address:
Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822
All other Products requiring warranty inspection or repair
should be shipped to the following address:
Horizon Product Support
4105 Fieldstone Road
Champaign, Illinois 61822
Please call 877-504-0233 with any questions or
concerns regarding this product or warranty.
Safety, Precautions, and Warnings
As the user of this product, you are solely responsible
for operating it in a manner that does not endanger
yourself and others or result in damage to the product
or the property of others.
Carefully follow the directions and warnings for this and
any optional support equipment (chargers, rechargeable
battery packs, etc.) that you use.
This model is controlled by a radio signal that is subject
to interference from many sources outside your control.
This interference can cause momentary loss of control
so it is necessary to always keep a safe distance in all
directions around your model, as this margin will help to
avoid collisions or injury.
• Always operate your model in an open area away from
people.
• Avoid operating your model where injury or damage
can occur.
• Never operate the model out in populated areas for
any reason.
• Never operate your model with low transmitter
batteries.
• Carefully follow the directions and warnings for this
and any optional support equipment (chargers,
rechargeable battery packs, etc.) that you use.
• Keep all chemicals, small parts and anything electrical
out of the reach of children.
• Moisture causes damage to electronics. Avoid
prolonged water exposure to all equipment not
specifically designed and protected for this purpose.
Instructions for Disposal of WEEE by
Users in the European Union
This product must not be disposed of with other waste.
Instead, it is the user’s responsibility to dispose of their
waste equipment by handing it over to a designated
collection point for the recycling of waste electrical
and electronic equipment. The separate collection
and recycling of your waste equipment at the time of
disposal will help to conserve natural resources and
ensure that it is recycled in a manner that protects
human health and the environment. For more
information about where you can drop off your waste
equipment for recycling, please contact your local city
office, your household waste disposal service or where
you purchased the product.
Warranty Information