Cadence Telephony User Manual
Nexpath telephony server user’s guide
Table of contents
Document Outline
- NexPath Telephony Server
- User’s Guide
- Copyright © 1997-2001 NexPath Corporation
- NTS SERVER HARDWARE LIMITED WARRANTY
- Table of Contents
- CHAPTER 1 Introduction
- CHAPTER 2 Telephone Operations
- General Concepts
- Accept Calls/Do Not Disturb
- Barge In
- Call Forwarding
- Call Waiting
- Clear
- Conference Calls
- Day Ringing/Night Ringing
- Disconnecting
- Do Not Disturb
- Help
- Hold
- Hook Flash the Central Office Line (Centrex and CLASSsm features)
- Inside Lines
- Line and Extension Numbers
- Listen In
- Night ringing
- Operator
- Outside Lines
- Paging (Public Address)
- Park Orbits
- Passwords
- Pick up
- Transferring Calls
- Summary of the keypad sequences
- CHAPTER 3 Voice Mail
- Determining if you have new messages in your voice mailbox
- Accessing voice mail from your telephone
- FIGURE 3-1. Telephone keypad when in voice mail: Message Menu
- FIGURE 3-2. Telephone keypad when in voice mail: Main Menu
- Forwarding a message to another mail box
- Forwarding a message to a group
- Call the person who left a message
- Getting a help message during voice mail
- To record your standard or alternate greeting
- To listen to your standard or alternate greeting
- To set your Standard Greeting or Alternate Greeting
- Accessing your voice mail from an outside line
- Getting into your voice mail box if your mailbox is full
- To enter a numeric pager number
- Recording a short name
- Adding a voice mail distribution group
- Removing a voice mail distribution group
- Sending a message directly from voice mail
- Features Available When Leaving a Message
- CHAPTER 4 Windows Desktop Tools- NexPath Dialer
- Installing the NexDial dialer program
- Configuring the dialer
- Features available with NexDial Dialer Window
- Voice Mail Access from NexDial
- FIGURE 4-5. The Voice Mail Window in NexDial
- Playing back a message
- Calling the call back number
- Saving a copy of the voice mail file to the local computer
- Forwarding a message to another voice mail box or a group
- Recording your Standard Greeting
- Recording your Alternate Greeting
- Selecting the Standard or Alternate Greeting
- To play back your greetings
- Deleting a message or messages
- Announce Time and Date and/or Caller ID
- Numeric Pager Notification
- Email Notification
- Adding and Using Voice Mail Distribution Groups
- Personal Phone Book
- Viewing the Call Log
- Integration with Goldmine 4.0 and ACT! 3 & ACT! 4:
- CHAPTER 5 Windows Desktop Tools- NexPath Call Director
- System Requirements for NexDirector
- Installing the NexDirector program
- Establishing a network connection to the NexPath Telephone Server
- NTS Server Configuration Issues Related to NexDirector
- Configuration and Setup
- Tabs and Views
- Configuration Management- Multiple Views
- Customizing Buttons and Views
- Resetting Button Assignments
- Resizing the Window
- Activity and Status
- Controlling Calls
- CHAPTER 6 TelOper: the Web Browser Desktop Interface
- CHAPTER 7 Installing the NexPath TAPI 2.1 Service Provider
- CHAPTER 8 Frequently asked questions
- APPENDIX A Glossary
- Index