Cadence Telephony - Manual (Page 84)

User’s Guide
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Note User speed dial buttons created in NexDial are not the same thing as system speed dial extensions, setup
by the system administrator.
You can program a speed dial button to pickup a ring group, by entering the group number (a number
between 0 and 9) in the Speed Dial Number box, and clicking on the option box Group to pickup at the bot-
tom of the Edit Speed Dial dialog window.
The function buttons below the keypad
The six buttons below the numeric keypad and the speed dial buttons allow complete call control from the
desktop. These buttons have the following functionality:
Hold If you are in the middle of a call:
• Pressing this button will push the current call onto the top of the
hold stack. This means that, if no one is in Hold 1, then the current
call will go into Hold 1. If there is already a call in Hold 1, though,
and you press Hold, the call that was in Hold 1 will be pushed down
to Hold 2, and the current call will go in Hold 1.
If you have inside line dial tone:
• This button will retrieve whatever call is currently in Hold 1, pulling
any other calls in the hold stack up one level
Swap Hold Swaps your current call with any call in Hold 1.
Disconnect Disconnects your current call, giving you back an inside line dial tone.
user.bk Page 74 Wednesday, March 7, 2001 10:34 AM