K-Edge K13-030-31.8 - Manual (Page 4)

Troubleshooting:

Chain drops even though chain catcher is installed.
o
Check the chain catcher for proper adjustment.
o Check the neck of the chain catcher to ensure that it is parallel to the seat tube and the chain catcher is
approximately 0.5mm distance away from the chain itself.
o Adjust the tightness of the socket head bolt so that it isn’t loose and isn’t allowing the chain to push against the chain
catcher and repositioning the chain catcher further away from the chain.

T here is a “clicking” sound while riding.
o Check the chain catcher to ensure it isn’t adjusted too close to the chainring bolts, but still close enough to catch the
chain if it were to drop.

Chain is rubbing on the chain catcher.
o Check the chain catcher so it isn’t adjusted too closely to the chain itself, it should be approximately 0.5mm distance
from the chain, allowing room the for the chainring bolts and smooth movement across the face of the chain
catcher; should the chain come in direct contact.
 Chain is rubbing on the derailleur after installation of the chain catcher.
o Check the adjustments of the front derailleur so that it’s in accordance with manufacturer's recommendations.
o Check the height of the front derailleur in conjunction with the chain to ensure there isn’t contact between the chain
and front derailleur cage.
o Check the Clamp for positioning.
o Check for bolt torque to ensure Clamp isn’t rotating on seat tube.

Chain catcher isn’t adjustable.
o Check the position against the frame towards the bottom bracket for any contact.
o Adjust the height of the chain catcher at the head by loosening the bolt and sliding the chain catcher vertically on the
derailleur.
Support/Contact:
If problem(s) still persist after troubleshooting, please contact K-Edge Support for further assistance at [email protected]
immediately. Please be sure to include your full name, phone number, K-Edge product purchased, brand and model of bike,
crankset with ring sizes, front derailleur, cassette size (if applicable), rear derailleur (if applicable) and a brief description of your
problem.