K-Edge K13-010-31.8 - Manual (Page 4)

Troubleshooting:

Chain still falls to the inside even though chain catcher is installed.
o
Check the chain catcher for proper adjustment.
o Check the chain catcher ’s positioning is approximately 0.5mm distance away from the chain itself.
o Adjust the tightness of the M4 x 8mm bolt so that it isn’t loose and isn’t allowing the chain to push against the chain
catcher 'inboard' towards the frame.
 T here is a “clicking” sound while riding.
o Check the chain catcher to ensure it isn’t adjusted too close to the chainring bolts, but still close enough to catch the
chain if it were to fall the inside of the small chainring.
 Chain is rubbing on the chain catcher.
o Check for adequate clearance between the chain catcher and the chain, clearance should be approximately
0.5mm.

Chain catcher isn’t adjustable.
o Check the position against the frame towards the bottom bracket for any contact between the chain catcher and the
frame.
o Check the set screw to ensure it hasn’t been completely tightened or isn’t 'loose' enough to allow movement of the
chain catcher.
Support/Contact:
If problem(s) still persist after troubleshooting, please contact K-Edge Support for further assistance at [email protected]
immediately. Please be sure to include your full name, phone number, K-Edge product purchased, brand and model of bike,
crankset with ring sizes, front derailleur, cassette size (if applicable), rear derailleur (if applicable) and a brief description of your
problem.