Keurig Cuisinart SS-700 - Manual (Page 22)

22
WARRANTY
LIMITED THREE-YEAR
WARRANTY
This warranty is available to consumers only.
You are a consumer if you own a Cuisinart
® Single
Serve Brewing System that was purchased at
retail for personal, family or household use. Except
as otherwise required under applicable law, this
warranty is not available to retailers or other
commercial purchasers or owners.
We warrant that your Cuisinart ® Single Serve
Brewing System will be free of defects in materials
and workmanship under normal home use for 3
years from the date of original purchase.
We recommend that you visit our website,
www.cuisinart.com for a fast, efficient way to
complete your product registration. However,
product registration does not eliminate the need
for the consumer to maintain the original proof of
purchase in order to obtain the warranty benefits.
In the event that you do not have proof of
purchase date, the purchase date for purposes of
this warranty will be the date of manufacture.
If your Cuisinart ® Single Serve Brewing System
should prove to be defective within the warranty
period, we will repair it, or if we think necessary,
replace it. To obtain warranty service, simply call
our toll-free number, 1-800-726-0190, for
additional information from our Customer Service
Representatives, or send the defective product to
Customer Service at Cuisinart, 150 Milford Road,
East Windsor, NJ 08520.
To facilitate the speed and accuracy of your return,
please enclose $10.00 for shipping and handling
of the product.
Please pay by check or money order (California
residents need only supply proof of purchase and
should call 1-800-726-0190 for shipping
instructions).
NOTE: For added protection and secure handling
of any Cuisinart product that is being returned, we
recommend you use a traceable, insured delivery
service. Cuisinart cannot be held responsible for
in-transit damage or for packages that are not
delivered to us. Lost and/or damaged products are
not covered under warranty. Please be sure to
include your return address, daytime phone
number, description of the product defect, product
model number (located on bottom of product),
original date of purchase, and any other
information pertinent to the product’s return.
Your Cuisinart ® Single Serve Brewing System has
been manufactured to the strictest specifications
and has been designed for use with the authorized
accessories and replacement parts.
This warranty expressly excludes any defects or
damages caused by accessories, replacement
parts, or repair service other than those that have
been authorized by Cuisinart.
This warranty does not cover any damage caused
by accident, misuse, shipment or other ordinary
household use.
This warranty excludes all incidental or
consequential damages. Some states do not allow
the exclusion or limitation of these damages, so
these exclusions may not apply to you.
CALIFORNIA RESIDENTS ONLY:
California law provides that for In-Warranty
Service, California residents have the option of
returning a nonconforming product (A) to the store
where it was purchased or (B) to another retail
store that sells Cuisinart products of the same
type.
The retail store shall then, at its discretion, either
repair the product, refer the consumer to an inde-
pendent repair facility, replace the product, or
refund the purchase price less the amount directly
attributable to the consumer’s prior usage of the
product. If the above two options do not result in
the appropriate relief to the consumer, the con-
sumer may then take the product to an indepen-
dent repair facility if service or repair can be eco-
nomically accomplished. Cuisinart and not the
consumer will be responsible for the reasonable
cost of such service, repair, replacement, or refund
for nonconforming products under warranty.
California residents may also, according to their
preference, return nonconforming products directly
to Cuisinart for repair, or if necessary, replacement,
by calling our Consumer Service Center toll-free at
1-800-726-0190.
Cuisinart will be responsible for the cost of the
repair, replacement, and shipping and handling for
such products under warranty.
BEFORE RETURNING YOUR CUISINART
PRODUCT
If you are experiencing problems with your
Cuisinart product, we suggest that you call our
Customer Service Center at 1-800-726-0190
before returning the product to be serviced. If
servicing is needed, a representative can confirm
whether the product is under warranty and direct
you to the nearest service location.
Important: If the nonconforming product is to be
serviced by someone other than Cuisinart’s
Authorized Service Center, please remind the
servicer to call our Customer Service Center at
1-800-726-0190 to ensure that the problem is
properly diagnosed, the product serviced with
the correct parts, and the product is still under
warranty.