CyberData VoIP Ceiling Speaker - Manual (Page 14)

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Objectworld Communications Corp. • 308 Legget Drive • Ottawa, ON • Canada K K 1Y • 613-599-9698 • F: 613-599-7457
• www.objectworld.com
• 2 6 T:
5 Troubleshooting
1. You receive a voicemail prompt when dialing the identity of the device.
Verify the following:
•
The identity was created in UC Server and the correct User ID and password are configured on the device
o See section 4
•
The SIP Server address on the device is set to the correct IP Address of UC Server
o See section 4.2
• SIP Registration is enabled on the device
o See section 4.2
2. You are unable to access the Web interface to configure the paging device.
Verify the following:
• Your PC is set to the same address range as the device for first‐time configuration.
•
See section 3.2
3. No audio when calling into paging device.
Verify the following:
•
The volume level is set correctly on the speaker