Save these instructions, Troubleshooting guide, English – Intex CS20110 2014 User Manual
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241
PO
(241PO) SALTWATER SYSTEM & SAND FILTER PUMP (14” & 16”) ENGLISH 7.5” X 10.3” PANTONE 295U 07/18/2013
English
SAVE THESE INSTRUCTIONS
Page 30
TROUBLESHOOTING GUIDE
• Line cord must be plugged into a 3 wire
outlet that is protected by a Class A Ground
Fault Circuit Interrupter, or RCD.
• Reset circuit breaker. If circuit breaker trips
repeatedly, your electrical system may have
a defect. Turn off circuit breaker and call an
electrician to correct the problem.
• Let the motor cool down and restart again.
• See “Saltwater system operation”.
• See “Cyanuric acid table”.
• Adjust the chlorine and pH level. Consult your
local swimming pool supply stores.
• Load with filter sand, see “sand loading
instructions”.
• Set valve to “ FILTER” position.
• Operate the filter for longer periods.
• Use Intex pool vacuum to clean bottom of pool.
• Clean the basket.
• Clear any obstructions in the intake hose by discharging it
inside pool wall.
• Tighten hose nuts, check hoses for damage, check pool
water
level.
• Clean the pre-filtering basket more often.
• Backwash filter.
• Install the nozzle at the upper position of the pool inlet, and
the strainer at the lower position of the pool outlet.
• Remove about 1” of sand if necessary.
• Remove any pool vacuuming device attached to the system
line.
• Turn off pump, clear any debris or obstruction in the outlet,
remove all air from the filter pump and turn pump on again.
• Turn off pump, if water leaking from the vacuum release
valve, then release valve needs to be replaced. Contact
Intex Service Center immediately to order replacement.
You may cover release valve with the cap temporarily if you
ensure that the strainer cover / strainer grid is installed and
you
Do Not run the pump while pool is occupied.
• Fill pool to correct water level.
• Clean strainer screens at pool inlet.
• Tighten hose nuts, check hose for
damage.
• Contact Intex service center.
• Remove 6-way valve cover and ensure the
o-ring is in place.
• Clean sand tank o-ring with garden hose water.
• Tighten the clamp with wrench supplied.
• Contact Intex service center.
• Tighten/reinstall hose nut.
• Ensure o-ring/L-shape o-ring is in place and
not
damaged.
• Clear any obstructions in the intake by
unscrewing it from the 6-way valve.
• Contact Intex service center.
• Use only No. 20 silica sand with particle size
range 0.45 to 0.85 mm (0.018 to 0.033 inches)
and a Uniformity Coefficient less than 1.75.
• Change sand.
FILTER MOTOR
FAILS TO START
FILTER DOESN’T
CLEAN POOL
FILTER DOESN’T
PUMP WATER OR
FLOW IS VERY
SLOW
PUMP DOESN’T
WORK
6-WAY VALVE/
COVER LEAKING
HOSE LEAKING
PRESSURE GAUGE
DOESN’T WORK
SAND IS FLOWING
BACK INTO THE
POOL
• The power cord is loose.
• The GFCI/RCD circuit breaker
is
tripped.
• Motor too hot and overload
protection is shut off.
• Stand-by/power saving mode.
• Without cyanuric acid.
• Improper chlorine or pH levels.
• No filtering media in tank.
• Wrong 6-way valve setting
position.
• Excessively dirty pool.
• Dirt or sand on pool floor.
• The basket is restricting the water
flow.
• Clogged inlet or discharge.
• An air leak on the intake line.
• Excessively dirty pool.
• Sand media clogged with dirt.
• Nozzle and strainer
connections are reversed.
• Crusting or caking on the
filtering sand surface.
• Pool vacuuming device
attached to the system.
• The vacuum release valve on the
plunger valve is activated.
• The vacuum release valve on the
plunger valve is leaking.
• Low water level.
• Strainer screen clogged up.
• An air leak on the intake hose.
• Faulty motor or the impeller
is
jammed.
• Sand tank o-ring missing.
• Sand tank o-ring dirty.
• Flange clamp not tight.
• 6-way valve damage.
• Hose nut not securely tight.
• Hose connection fitting
o-ring/L-shape o-ring missing.
• Clogged inlet of the pressure
gauge.
• Pressure gauge damage.
• Sand is too small.
• Sand bed is calcified.
TROUBLE
CAUSE SOLUTION