Canon DR-6030C - Manual (Page 134)

128 Appendices
Saved Image Files Do Not Open
When image files saved by CapturePerfect 3.0 cannot be opened by other
applications, the probable causes are as follows.
Symptoms A multi-page TIFF file saved in CapturePerfect 3.0
cannot be opened by other applications.
Problem The application you are using to open the TIFF file does not
support multi-page TIFF files.
Solution Open the file with an application that supports multi-page TIFF
files.
Symptoms A TIFF file saved in CapturePerfect 3.0 cannot be
opened by other applications.
Problem If the TIFF file saved in CapturePerfect 3.0 has been
compressed, the application you are using to open the TIFF
file does not support the compression type that was used to
save the file in CapturePerfect 3.0.
Solution Set the compression type for the image file to [None] and save the
file again in CapturePerfect 3.0.
Retard Roller
Feed Roller
Pickup Roller