CyberPower Systems CPS525SL - Manual (Page 15)

CPS525SL / CPS725SL
Guaranteed Uninterruptible Power System
13
Limited Warranty
And Power Control Guarantee
In purchasing a 525SL or 725SL in
the United States or Canada, the
original end user receives a Limited
Warranty and CyberPower’s Power
Control Guarantee from Cyber
Power Systems (USA), Inc. (for ease
of reading, referred to as
“CyberPower”). The Limited
Warranty and the Power Control
Guarantee are intended to be the
initial end-user’s exclusive rights and
remedies. The Limited Warranty and
the Power Control Guarantee are
separate, all though they are related.
Limited Warranty. The original end
user (referred to as the “Initial
Customer”) receives an express
limited warranty for the 525SL or
725SL (referred to as the “Limited
Warranty”), purchased from
CyberPower (referred to as the
“Product”). The Limited Warranty is
for the Product itself. The terms of
the Limited Warranty are explained
below.
Power Control Guarantee.
CyberPower also provides the Initial
Customer with protection in the event
that the Product is not free from
defects in materials and
workmanship, and certain equipment
connected to the Product is damaged
(the “Power Control Guarantee”).
The Power Control Guarantee
protects the Initial Customer for
damage to equipment plugged into
the Product. The terms of the Power
Control Guarantee are explained
below.
The Limited Warranty and the Power
Control Guarantee are subject to the
terms set forth below. Additionally,
State or Provincial law may adjust the
terms of the Limited Warranty or the
Power Control Guarantee or the State
or Province may impose additional
obligations, or additional “implied
warranties.” To the extent necessary
to comply with those laws, the terms
of the Limited Warranty and the
Power Control Guarantee should be
read to adjust to those requirements
only to the extent necessary to
comply with such local law.
If you are an Initial Customer, you are
asked to read the following terms and
conditions carefully before using the
Product. By using the Product you
consent to be bound by and become
a party to the Limited Warranty and
Power Control Guarantee. If you do
not agree to the terms and conditions
of the Limited Warranty and Power
Control Guarantee, you should return
the Product for a full refund prior to
using it.
Registration
CyberPower requests that you
complete and return the Warranty
Registration Card enclosed with the
Product or register the Product at its
website
(www.cyberpowersystems.com) to
establish that you are the original
end-user consumer purchaser of the
Product, and therefore entitled
coverage under the Limited Warranty
and the Power Control Guarantee.
(Registration is not required for
Limited Warranty coverage, but note
if you do not complete a registration
card you will be required to provide
proof of purchase, as described
below, to have the benefits of this
Limited Warranty.)
Limited Warranty
CyberPower warrants to you, the
Initial Purchaser, that the Product will
be free from defects in material and
workmanship for three years from the
date of original purchase, subject to
the terms of this Limited Warranty.
To be covered you must still be the
owner of the Product at the time of
the failure that results in the claim
made under this Limited Warranty.
Your exclusive remedy and
CyberPower’s’ sole obligations are as
follows for the Product:
If (a) the CyberPower Product you
purchased and still own is defective in
material or workmanship under this
Limited Warranty or any applicable
warranty imposed by law, and (b) all
Limited Warranty requirements have
been met, CyberPower will repair or
replace the Product if it proves to be
defective in material or workmanship
during the Warranty Period.
To make a Limited Warranty claim on
a Product, you must do the following:
Complete and return the CyberPower
Warranty Registration Card, or
provide reasonable proof of purchase
(for example, a sales receipt) that
establishes you as the Initial Customer (the original end-user
consumer purchaser) of the Product
and prove that the Product was
purchased within three years of the
event for which you want to make a
claim for warranty service.
Call CYBERPOWER at (952) 403-
9500; write to CYBERPOWER at
5555 12th Avenue East, Suite 110,
Shakopee, MN 55379, or E-Mail at
([email protected])
within ten (10) days of the event for
which you want to make a claim for
warranty service.
When you call, write, or E-Mail,
identify the Product, the Purchase
Date, and request Return Material
Authorization information from
CyberPower.
Pack and ship the Product to
CyberPower as instructed in your
Return Material Authorization. Show
the Return Material Authorization
code on the shipping label or include
it with the Product. You must prepay
all shipping costs and you are
responsible for packaging and
shipment.
CyberPower will inspect and examine
the Product within ten (10) days of
receipt. If the Product is not as
warranted, CyberPower will repair or
replace the Product and return it to
you at CyberPower’s expense, or, if
CyberPower is unable to or decides
not to repair or replace the Product (if
defective) within a reasonable time,
CyberPower will refund to you the full
purchase price you paid for the
Product (purchase receipt showing
price paid is required).
Power Control Guarantee
If you are the Initial Purchaser and
the Product is still covered by the
Limited Warranty, the Power Control
Guarantee provides protection for
damage to equipment connected to
the Product (“Connected
Equipment”), subject to certain terms
and limitations.
The Power Control Guarantee is not
“first dollar” coverage. CyberPower’s
obligation is reduced by any amounts
that Initial Customer is entitled to
recover from other sources regarding
the Connected Equipment, including
insurance, other warranty, or
extended warranty coverage, whether