IC Realtime 1/2/4 Channel H.264 Network Video Server - Manual (Page 84)

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 When there are several switchers, power supply is not enough.
 Transmission distance is too far.
17. Record storage period is not enough.
There are following possibilities:
 Camera quality is too low. Lens is dirty. Camera is installed against the light. Camera
aperture setup is not correct.
 HDD capacity is not enough.
 HDD is damaged.
18. Can not playback the downloaded file.
There are following possibilities:
 There is no media player.
 No DXB8.1 or higher graphic acceleration software.
 There is no DivX503Bundle.exe control when you play the file transformed to AVI via
media player.
 No DivX503Bundle.exe or ffdshow-2004 1012 .exe in Windows XP OS.
19. Forgot local menu operation password or network password
Please contact your local service engineer or our sales person for help. We can guide you to
solve this problem.
20. After successful WIFI connection, device can not connect to the wireless IP of the
device.
There are following possibilities:
 There are too many wireless router and the frequency band setup are the same. Please
set the frequency band first.
 Device wire IP and wireless IP address are in the same IP segment.
Daily Maintenance
 Please use the brush to clean the board, socket connector and the chassis regularly.
 The device shall be soundly earthed in case there is audio/video disturbance. Keep the
device away from the static voltage or induced voltage.
 Please unplug the power cable before you remove the audio/video signal cable, RS232 or
RS485 cable.
 Do not connect the TV to the local video output port (VOUT).It may result in video output
circuit.
 Always shut down the device properly. Please use the shutdown function in the menu, or
you can press the power button in the front pane for at least three seconds to shut down the
device. Otherwise it may result in HDD malfunction.
 Please make sure the device is away from the direct sunlight or other heating sources.
Please keep the sound ventilation.