GMC 2004 Sierra - Manual (Page 557)

Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-3
Customer Assistance for Text Telephone
(TTY) Users ...............................................7-4
Customer Assistance Offices ............................7-4
GM Mobility Program for Persons with
Disabilities ..................................................7-5
Roadside Assistance Program ..........................7-6
Courtesy Transportation ...................................7-7
Vehicle Data Collection and Event Data
Records ...................................................7-10
Reporting Safety Defects ................................7-11
Reporting Safety Defects to the United States
Government ..............................................7-11
Reporting Safety Defects to the Canadian
Government ..............................................7-11
Reporting Safety Defects to
General Motors .........................................7-11
Service Publications Ordering Information .........7-12
Section 7 Customer Assistance and Information
7-1