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Roadside assistance program (mexico), Roadside assistance program, Mexico) -9 – GMC 2012 Sierra User Manual

Page 523: Customer information 13-9

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GMC Sierra Owner Manual - 2012 - CRC - 11/15/11

Customer Information

13-9

Services Specific to
Canadian‐Purchased Vehicles

.

Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.

.

Lock-Out Service: Vehicle
registration is required.

.

Trip Routing Service: Limit of
six requests per year.

.

Trip Interruption Benefits
and Assistance:
Must be over
250 kilometres from where
your trip was started to
qualify. General Motors of
Canada Limited requires
pre-authorization, original
detailed receipts, and a copy
of the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.

.

Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may
give permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original
receipt to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.

Roadside Assistance
Program (Mexico)

As a new owner, your vehicle is
automatically enrolled in the
Roadside Assistance program. The
services are available at no cost
under the terms and conditions
of the program. The Roadside
Assistance program is not part
of, or included, in the coverage
provided by the new vehicle limited
warranty.

Roadside Assistance provides
assistance to the driver and
passengers while driving the
vehicle within your city of residence
or on any passable road in Mexico,
the United States, and Canada.
Services are subject to the
limitations described in the following
pages. Program coverage varies by
country.

Roadside Assistance is available
24 hours a day, 365 days of
the year.

This program expires two years
from the date of the invoice for
the vehicle, regardless of vehicle
mileage and changes in vehicle
ownership.

For more information about the
renewal of this program at the
end of its term, contact the GMC
Customer Assistance Center at
01-800-466-0801.