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Troubleshooting – Culligan 7850S User Manual

Page 15

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TROUBLESHOOTING

PROBLEM: Water drips from hose and quarter turn connection.
SOLUTION: Make sure screen washer (17) is in place.

PROBLEM: Slow or uneven water flow in unfiltered modes.
SOLUTION: The screen washer has become clogged. Ensure faucet handle is in a

closed position. Remove pullout spout from receptor and tie a rag
around the hose to keep it from slipping back into the spout
receptor. Disconnect the quarter turn connector

(18) from hose

connection

(16). Remove screen washer (17) from hose connection.

Clean screen washer with a toothbrush and rinse.

PROBLEM: Reversed Hot & Cold positions.
SOLUTION: HELPFUL HINTS: IT IS NOT NECESSARY TO SHUT OFF WATER.

SUPPLIES. HANDLE SCREW REQUIRES A 7/64” HEX KEY WRENCH.

1. Remove plug button

(3) from the handle by prying the button

upwards from the bottom center. If a tool is required, use
something which will not scratch the handle. Remove set
screw

(2), handle body (1), dome (4), cartridge screw (5),

handle adapter

(6) and handle connector (7).

2. Turn cartridge stem around so that the notch is turned one half

turn or 180°.

3. Reinstall as follows: Be sure retainer clip

(13) is present on

cartridge stem and raised edge of pivot stop

(10) faces front.

Note orientation of handle adapter & connector assembly
(6 & 7) in the exploded view. Completely turn cartridge screw
(5) to prevent unwanted closure of faucet. Thread on dome
clockwise until hand tight. Reinstall handle body

(1), set screw

(2) and plug button (3).

PROBLEM: Pullout hose does not move freely.
SOLUTION: Gently bend supply tubes away from the hose. DO NOT KINK

SUPPLY TUBES.

PROBLEM: Slow or uneven water flow in filtered mode.
SOLUTION: Filter outlet nut (21) may be clogged.

1). Remove filter outlet nut, flush out carbon particles.
2). Filter cartridge may be clogged with captured contaminants.
Replace filter cartridge. If problem persists call Moen Helpline at
1-800-BUY-MOEN

PROBLEM: Water drains from sides of pullout spout when water is on.
SOLUTION: Filter may be cracked. Replace filter.

PROBLEM: Electronic display doesn’t function.
SOLUTION: Replace battery.

INS115D

14

HELPLINE: 1-800-BUY-MOEN

TURN STEM

1/2 TURN

NOTCHED

FLAT

ON STEM

10

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