Troubleshooting guide, Check the following before requesting service – Emerson Radio DTE321 User Manual
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27
TROUBLESHOOTING GUIDE
Check the following before requesting service:
26
TROUBLESHOOTING GUIDE
Check the following before requesting service:
SYMPTOM
GENERAL
No power.
Power on, but unit not functioning
properly.
The picture is not fitting properly.
DVD
The unit does not start playback.
Some functions do not operate as
stated.
Selected language is not being
shown in the subtitles, or spoken.
Subtitles are not working properly.
Angle cannot be changed.
The Rating Level password has
been forgotten.
POSSIBLE SOLUTION
Recharge battery pack.
Unplug the unit and wait about one to
two hours to allow the player to dry.
This unit cannot play discs, other than
DVD, MP3 or standard CDs.
Slide the POWER switch to the OFF
position, then unplug the power cord.
Wait one minute and then plug the unit
back in.
Clean disc and insert label side-up.
This is normal; try another function.
Select the correct TV type (PS, LB, WIDE)
which matches the TV you are using.
Enter your password, and/or change
the rating level.
Insert DVD correctly.
Make sure to insert a DVD; “DVD
VIDEO” will appear in the display.
Place the disc on the disc compartment
correctly inside the guide.
Clean the disc.
This is normal; try another function.
This is normal; try another disc.
This is normal; try another disc.
Turn the subtitles on.
Try another disc, or wait for a scene
which allows a different camera angle.
Contact customer service at the number
listed on the warranty.
POSSIBLE CAUSE
Battery pack dead.
Condensation has formed.
Wrong type of disc inserted.
Unit needs to be reset.
The disc is dirty or inserted incorrectly.
Some features and functions are not
available on all discs.
Wrong menu option is selected in the
SETUP MENU.
Rating level set to block the DVD.
DVD not inserted, or inserted upside-down.
A non-playback disc is inserted.
The disc is not placed in the guide.
The disc is dirty.
Some features and functions are not
available on all discs.
If the audio or subtitle language does not
appear on the disc, then the initial setting
will not be seen/heard.
Subtitles appear only when the discs
contain them.
Subtitles not turned on.
Angles may not be recorded on the disc
(see disc jacket/case), or they may only
be recorded on certain scenes.
Password forgotten.