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Rocketport usb modem hub - canada, External wiring, Canada - return center – Comtrol RocketPort USB Modem Hub User Manual

Page 4: Technical support

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Technical Support

4 of 4

8.

The Telephone Consumer Protection Act of 1991
makes it unlawful for any person to use a
computer or other electronic device, including fax
machines, to send any message unless such
message clearly contains in a margin at the top
or bottom of each transmitted page or on the first
page of the transmission, the date and time when
it is sent, an identification of the business or
other entity, or other individual sending the
message, and the telephone number of the
sending machine or of such business, other
entity, or individual. (The telephone number
provided may not be a 900 number or any other
number for which charges exceed local or long-
distance transmission charges.) In order to
program this information into your fax software,
you should refer to the manual of the Fax
software being used.

RocketPort USB Modem Hub - Canada
The RocketPort USB Modem Hub connects directly
to off-premises Common Carrier facilities using the
standard two-wire telephone connection. In some
cases, the building’s inside wiring associated with a
single line individual server may be extended by
means of a certified connector assembly (telephone
extension card).

NOTICE: The Industry Canada label identifies
certified equipment. This certification means the
equipment meets telecommunications network
protective, operational, and safety requirements as
prescribed in the appropriate Terminal Equipment
Technical Requirements document(s). The
department does not guarantee the equipment will
operate to the user’s satisfaction.

Before installing this equipment, users should
ensure that it is permissible to be connected to the
facilities of the local telecommunications company.
The equipment must also be installed using an
acceptable method of connection. The customer
should be aware that compliance with the above
conditions may not prevent degradation of service in
some situations.

Repairs to certified equipment should be coordinated
by a representative designated by the supplier. Any
repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the
telecommunications company cause to request the
user to disconnect the equipment.

Users should ensure for their own protection that the
electrical ground connections of the power utility,
telephone lines, and internal metallic water pipe
system, if present, are connected together. This
precaution may be particularly important in rural
areas.

CAUTION: Users should not attempt to make such
connections themselves, but should contact the
appropriate electric inspection authority or
electrician, as appropriate.

NOTICE: The Ringer Equivalence Number (REN)
assigned to each terminal device provides an
indication of the maximum number of terminals
allowed to be connected to a telephone interface. The
termination on an interface may consist of any
combination of devices, subject only to the
requirement that the sum of the Ringer Equivalence

Numbers of all the devices does not exceed 5.

This digital apparatus meets the Class A limits for
radio noise for digital apparatus set out in the
interference-causing equipment standard entitled:
“Digital Apparatus,” ICES-003 of Industry Canada.

When connecting the RocketPort USB Modem Hub
to the telephone service, avoid contact with the
telecommunications lead wire. Grasp the insulated
part of the jack, and do not contact the back of the
circuit board. Telephone wiring can carry dangerous
voltages from electrical faults or lightning.

External Wiring
Any external communications wiring you may install
needs to be constructed to all relevant electrical
codes. In the United States this is the National
Electrical Code Article 800. Contact a licensed
electrician for details.
Canada - Return Center
In Canada, contact the following Return Center:

Gandacar Consulting, Ltd
189 Lake Avenue East
Carlton Place, Ontario
Canada K7C 1J7

Phone: 800-563-5102

Technical Support

Comtrol has a staff of support technicians available
to help you. Before you call, please have the following
information available:

Model number

Serial number

Type of USB hub (if appropriate)

Operating system type and release

Device driver version

PC make, model, and speed

Second Edition, October 9, 2000

Copyright © 2000 Comtrol Corporation.

All Rights Reserved.

RocketPort is a registered trademark of the Comtrol
Corporation. Other product and company names
mentioned herein may be the trademarks of their
respective owners.

Comtrol Corporation makes no representations or
warranties with regard to the contents of this
reference card or to the suitability of any Comtrol
product for any particular purpose. Specifications
subject to change without notice. Some software or
features may not be available at the time of
publication. Contact your reseller for current product
information.

Document Number: 2000141 Rev B

Comtrol

Headquarters

Europe

Phone

(763) 494-4100

+44 (0)1869 323220

FAX

(763) 494-4199

+44 (0)1869 323211

Email

[email protected] [email protected]

web site

www.comtrol.com

www.comtrol.co.uk

ftp site

ftp.comtrol.com