Kenmore 790.4885 - Manual (Page 31)

Before You Cali
Solutions to Common Problems
Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that
are not the result of defective workmanship or materials in this appliance.
OCCURRENCE POSSIBLE CAUSE/SOLUTION
Microwave Oven
Control pads for Sensor Cooking,
One-Touch Cooking, and Defrost
will not operate. The oven door was opened and closed without initiating a cooking cycle
within three minutes. Touch Stop/Clear to resume normal pad operation.
Microwave oven light does not If one of those situation appear please check the electrical outlet, fuse
come on. Cooling fan does not
work. Turntable does not rotate. and/or circuit breaker. If they are functioning properly, contact Sears Part
& Repair. A microwave oven should never be servicer by a “do-it-yourself”
repair person.
Water in a cup in microwave does If this situation appears please check the electrical outlet, fuse and/or circuit
not warm. breaker. If they are functioning properly, contact Sears Part & Repair. A
microwave oven should never be servicer by a “do-it-yourself” repair person.
Time appearing in the display is
counting down very rapidly. Please check Demonstration Mode on page 15 and cancel.
Lower Oven
Wall Oven Control Beeps and Electronic control has detected a fault condition. Press STOP to clear the
Displays any F code error (example
F11). display and stop the beeping. Reprogram the oven. If a fault reoccurs, record
the fault number. Press STOP and call Sears or another qualified servicer.
-dr- is displayed. The door was left open and controls set for self-cleaning cycle. Close the
door and push STOP pad.
Installation. Place oven rack in center of oven. Place a level on the oven rack. Contact
installing agent if rack and cabinet cutout flooring are not level.
Kitchen cabinet misalignment may make oven appear to be not level.
Be sure cabinets are square and level. Contact cabinet maker to correct
problem.
Entire Wall oven does not operate. When the oven is first plugged in, or when the power supply to the oven has
been interrupted, the display will flash. The oven cannot be programmed until
the clock is set.
Be sure electrical cord is securely connected into the electrical junction box.
Cord/plug is not installed and/or connected. Cord is not supplied with oven.
Contact Sears or another qualified servicer.
Service wiring not complete. Contact Sears or another qualified servicer.
Power outage. Check house lights to be sure. Call your local electric
company.
Short in cord/plug. Replace cord/plug.
Controls are not set properly. See instructions under Setting Oven Controls
to set the controls.
House fuse has blown or circuit breaker has tripped immediately following
installation. House fuse may not be fully engaged. Check fuse and screw or
engage circuit breaker securely.
House fuse has blown or circuit breaker has tripped after the oven has been
installed and previously operating. Call Sears or another qualified servicer.
Fan noise during cooking operation. A cooling fan may automatically turn on and off to cool internal parts. This is
normal, and the fan may continue to run even after oven is turned off.
Wall oven light does not work. Burned-out or loose bulb. Follow the instructions under Changing Oven
Light to replace or tighten the bulb.
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