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Kenmore 153.33114 User Manual

Page 37

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TROUBLESHOOTING CHART

PROBLEM

POSSIBLE CAUSE(S)

CORRECTIVE ACTION

BURNER WILL NOT IGNITE

1.

Pilot not lit

1.

Light pilot

2.

Thermostat set too low

2.

Turn temp, dial to desired temperature

3.

Main burner line clogged

3.

Clean, locate source and correct

4.

Non-functioning thermostat

4.

Check status light codes and reference

the “Status Light and Diagnostic Code

5.

Base-Ring Filter blocked with lint/dust

5.

Troubleshooting Chart”

Clean filter. See “External Cleaning &

6.

Heater installed in a confined area

Inspection of the Base-Ring Filter” section.

7.

FVIR Flame Arrestor blocked with lint/6.

Provide fresh air ventilation

dust.

7.

Clean filter. See “Cleaning the Combustion

Chamber and Flame-Arrestor” section.

SMELLY WATER

1.

Sulfides in the water

1.

Replace the anode with a special anode (See

Smelly Cdor section)

BURNER FLAME YELLOW-

1.

Insufficient combustion air

1.

Provide ventilation to water heater

LAZY

2.

Low gas pressure

2.

Check with gas utility company

3.

Water heater flue or vent system

blocked

3.

Clean, locate source and correct

4.

Main burner line clogged

4.

Clean, locate source and correct

5.

Base-Ring Filter blocked with lint/dust5.

Clean filter. See “External Cleaning &

Inspection of the Base-Ring Filter” section.

6.

Heater installed in a confined area

6.

Proper fresh air ventilation

7.

FVIR Flame Arrestor blocked with lint/7.

Clean filter. See “Cleaning the Combustion

dust.

Chamber and Flame-Arrestor” section.

8.

Obstruction in main burner orifice

8.

Clean or replace orifice

PILOT WILL NOT LIGHT OR

1.

Non-functioning igniter

1.

Replace igniter pilot assembly

REMAIN LIT

2.

The thermal switch tripped

2.

See Pilot Light Troubleshooting Flowchart section

3.

Wire lead connection at thermal switch3.

Remove and reconnect the wire leads at

loose

thermal switch, confirm connections are tight

and not loose

4.

Thermopile connection loose

4.

Finger tighten; then 1/4 turn with wrench

5.

Air in gas line

5.

Bleed the air from the gas line

6.

Low gas pressure

6.

Check with gas utility company

7.

No gas

7.

Check with gas utility company

8.

Dirt in gas lines

8.

Notify utility-install dirt trap in gas line

9.

Cold drafts

9.

Locate source and correct

10. Thermostat temperature limit was

exceeded, status light will blink 4

flashes

10. Replace thermostat

11. Pilot line or orifice clogged

11. Clean, locate source and correct

12. Non-functioning thermopile

12. Replace thermopile

13. Air for combustion obstructed

13. See maintenance section for inspection and

cleaning of flame arrester

14. FVIR Flame Arrestor blocked with lint/14. Clean filter. See “Cleaning the Combustion

dust

Chamber and Flame-Arrestor” section.

15. Flammable vapors incident, FVIR

15. Replace water heater, eliminate flammable

function actuated

vapors source. Contact Sears Service.

16. Base-Ring Filter blocked with lint/dust 16. Clean filter. See “External Cleaning &

Inspection of the Base-Ring Filter” section.

HIGH OPERATION COSTS 1. Thermostat set too high

1.

Set temperature dial to lower setting

2.

Sediment or lime in tank

2.

Drain/flush-provide water treatment if needed

3.

Water heater too small for job

3.

Install adequate heater

4.

Wrong piping connections

4.

Correct piping-dip tube must be in cold inlet

5.

Leaking faucets

5.

Repair faucets

6.

Gas leaks

6.

Check with utility-repair at once

7.

Wasted hot water

7.

Advise customer

8.

Long runs of exposed piping

8.

Insulate piping

9.

Hot water piping in exposed wall

9.

Insulate piping

INSUFFICIENT HOT WATER

1. Thermostat set too low

1. Turn temperature dial to desired setting

2.

Sediment or lime in tank

2.

Drain/flush-provide water treatment if needed

3.

Water heater too small

3.

Install adequate heater

4.

Wrong piping connections

4.

Correct piping-dip tube must be in cold inlet

5.

Leaking faucets

5

Repair faucets

6.

Wasted hot water

6.

Advise customer

7.

Long runs of exposed piping

7.

Insulate piping

8.

Hot water piping in outside wall

8.

Insulate piping

9.

Low gas pressure

9.

Check with gas utility company

37

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