Kenmore 116.38412 - Manual (Page 22)

TROUBLESHOOTING
Review this chart to find do-it-yourself solutions for minor performance problems. Any ser­
vice needed, other than those described in this owner's manual, should be performed by
an authorized service representative.
WARNING
Electrical Shock Hazard
Disconnect electrical supply before servicing or cleaning the unit.
Failure to do so could result In electrical shock or personal Injury.
Cleaner won't run.
^--------------------- «------------------------------ ,
1
POSSIBLE CAUSE
I
1 POSSIBLE SOLUTION 1
1. Unplugged at wall outlet.
2. Tripped circuit brsakar^iown fuss
at household service panel.
3. On/off switch not turned on.
1. Plug In firmly, push on/off switch to
on,
2. Reset circuit breaker or replace fuse,
3. Push ontolf switch to on.
Poor Job of dirt
pfck-up. 1. Full or dogged dust bag
2. Wrong pile height setting.
3. Worn brush,
4. Clogged nozads or dirt tuba.
5. Clogged hose,
6. Hole In hose.
7. Srokert/misplaced belt.
8. Hose not Inserted fultv
9. Motor protection system activated.
Its. Dirty filters.
1. Change bag, (page 13),
2. Adjust setting, (page 8).
3. Replace brush, (page 21).
4. Clean nozzle area, (page 15).
5. Check for clogs, (page 19).
6. Replace hose.
7. Replaceffix belt, (page 17).
6, Insert hose fully, (page 9).
9. Chedi for clogs, (page 19).
10. Clean filters, (page 14),
Cieaner picka up
moveable rugs or
pushes too hard. 1. Wrong pile height setting. 1. Adjust setting, (page 7).
Light won't work. 1. Burned out light bulb. 1. Change light bulb, (page 20).
Agitator does not
turn. 1. Broken belt.
2. Bare floor selector to bare
floor setting.
3. Belt installed tncotrectly.
1. Replace ball, (page 16).
2. Swtch seledor to the carpet setting,
(pass 7).
3. Check BELT CHANGING AND
BRUSH GLEANING, (page 17).
Performance Indicator,
some models, ts red. 1, Full or clogged dust bag.
2. Dirty filters.
3. Clogged airflow passage -
dirt tube, nozzle, hose.
4, Certain attachment tools.
1. Change bag, (page 13).
2. Clean flefs, (page 14).
3. Clear clog from airflow passage,
(page 19).
4. Should return to normal when
tool is removed.
Air flow restricted
with attachment use.
Sound changes.
1, Attachment use restricts
air flow.
2. Hew carpet fuzz dogged air path.
1, Check ATTACHMENTS,
(page 0).
2, Check CLOG REMOVAL and clean
hose, (page 19).
Excessive noise as
vacuum Is shut off. 1. Belt rubbing on carpaM3are floor
selector shaft.
1. Push selector all the way forward.
22