GE EDWSO00 - Manual (Page 14)

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Before you call for service...
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Problem Possible Causes What To Do
Detergent left in
dispenser cups Dishes are blocking the
detergent cup
• Reposition the dishes, so the water from the lower spray arm can
flush the detergent cup. See the Loading the dishwasher section.
Black or gray
marks on dishes Aluminum utensils have
rubbed against dishes
• Remove marks with a mild, abrasive cleaner.
Dishes don't dry Low inlet water temperature • Make sure inlet water temperature is at least 120°F.
• Select HEATED ORVi
• Use HOT START HOT WASH or ADDED HEAT options.
• Select a higher cycle, such as ANTI-BACTERIA^ SANI WASH, POTS & PANS
or HEAVY WASH.
Rinse agent dispenser is empty ♦ Check the rinse agent dispenser and fill as required.
Contol panel responded Door latch may not be properly
to inputs but dishwasher seated
• Make sure the door Is firmly closed.
never filled with water
Water valve may be turned off ♦ Make sure water valve (usually located under the sink) is turned on.
Stained tub interior Some tomato-based foods can
cause reddish stains • Use of the RINSE ONLY cycle after adding the dish to the load
can decrease the level of staining. GE recommends Cascade‘s
Plastic Booster to help remove these types of stains.
Tea or coffee stains ♦ Remove the stain by hand, using a solution of 1/2 cup bleach
and 3 cups warm water.
A WARNING
Before cleaning interior, wait at least 20 minutes after a cycle for the
heating elements to cool down. Failure to do so can result in burns.
An overall yellow or brown film can
be coused by iron deposits in water
• A special filter in the water supply line is the only way to correct
this problem. Contact a water softener company.
White film on Inside surface-
hard water minerals
• GE recommends Jet-Dry ® or Cascade Crystal Clear"* to help
prevent hard water mineral deposits from forming.
♦ Run dishwasher with citric acid to remove mineral deposits. Citric acid
(Part number: WD35X1511 can be ordered through GE Parts. See back
cover for ordering information.
Dishwasher won’t run Fuse is blown or circuit breaker
is tripped
• Replace fuse or reset circuit breaker. Remove any other appliances from
the circuit.
Power is turned off ♦ In some Installations, the power to the dishwasher is provided through a
wall switch, often located next to the disposer switch. Make sure It is on.
Control panel is locked • Unlock control panel. See page 5 or 7.
Reboot your control • Turn off power to the dishwasher (circuit breaker or wall switch) for
30 seconds: then turn back on.
Control panel lights
go off when you're
setting controls Time too long between
touching of selected pads • Each pad must be touched within 30 seconds of the others.
To relight, touch any pad again, or unlock and relatch door.
Water standing in
the bottom of the tub
This is normal • A small amount of clean water around the outlet on the tub
bottom at the back of the tub keeps the water seal lubricated.
Water won't pump
out of the tub Drain is clogged • If you have an air gap, clean it. See page 12.
• If the dishwasher drains into a disposer, run disposer clear.
• Check to see if your kitchen sink is draining well. If not, you
may need a plumber.
Steam This is normal • Warm, moist air comes through the vent by the door latch during drying
and when water is being pumped out. This is necessary for drying.
Sanitized light does
not illuminate at the
end of the cycle The door was opened and the
cycle was interrupted during
or after the main wash portion ♦ Do not interrupt the cycle anytime during or after main wash.
(Anti-Bacteria
cycle onlyl The incoming water
temperature was too low • Raise the water heater temperature to between 120°F and 140“F.
Noise Normal operating sounds • Detergent cup opening.
• Water entering dishwasher.
• The motor stops and starts at various times during the cycle.
• Drain pump sounds during the pump out.
Rattling dishes when the spray • Make sure dishes are properly loaded. See the Loading the
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14 arm rotates dishwasher racks section.