Troubleshooting, Questions? use this problem solver – GE ZSA2201RSS User Manual
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Troubleshooting
Advantium Oven
Questions?
Use this
problem
solver
Problem
Possible Causes
What To Do/Explanation
DISPLAY
The display is blank.
The display has
been turned off.
• Check the SETTINGS menu for clock
display settings. Turn the display on.
"Control Panel
LOCKED" appears
in display.
The control has
been locked.
• Press and hold CLEAR/OFF for about
3 seconds to unlock the control.
See Other Features Section.
Control display is
lighted yet oven
will not start.
Clock is not set.
• Follow prompts to set the clock.
Door not securely closed.
• Open the door and close securely.
START/PAUSE pad
not pressed after entering
cooking selection.
• Follow prompts
Delay Start was
accidentally set.
• Press CLEAR/OFF and reset.
Oven is in DEMO Mode
• Unplug the oven for 1 minute, plug
the oven back into the wall DO NOT set
the oven clock, press and hold the HELP
and START/PAUSE pads for 3 seconds.
The control should exit DEMO mode.
Set clock and continue.
CLEAR/OFF was pressed
accidentally.
• Reset cooking program and press
START/PAUSE.
OTHER PROBLEMS
The door and inside
of the oven feels hot.
The oven
produces intense heat
in a small space.
• This is normal.
• Use oven mitts to remove food when
when ready.
Floor of the oven is
warm, even when
the oven has not
been used.
The cooktop light is
located below the oven
floor. When the light
is on, the heat it produces
may make the oven floor
get warm.
• This is normal.
Oven will not start.
A fuse in your home
may be blown or the
circuit breaker tripped.
• Replace fuse or reset circuit breaker.
Power surge.
• Unplug the oven, then plug it back in.
Plug not fully inserted
into wall outlet.
• Make sure the plug on the oven is
fully inserted into wall outlet.
Glass microwave
tray does not lock
into center hub.
• Align the protrusions on the bottom of
the glass microwave tray with the
indentation in the turntable. This fit is
not tight, some movement is normal.
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