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Troubleshooting, Questions? use this problem solver – GE ZSA2201RSS User Manual

Page 38

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Troubleshooting

Advantium Oven

Questions?
Use this

problem
solver

Problem

Possible Causes

What To Do/Explanation

DISPLAY

The display is blank.

The display has

been turned off.

• Check the SETTINGS menu for clock

display settings. Turn the display on.

"Control Panel

LOCKED" appears
in display.

The control has

been locked.

• Press and hold CLEAR/OFF for about

3 seconds to unlock the control.
See Other Features Section.

Control display is
lighted yet oven
will not start.

Clock is not set.

Follow prompts to set the clock.

Door not securely closed.

• Open the door and close securely.

START/PAUSE pad
not pressed after entering
cooking selection.

• Follow prompts

Delay Start was

accidentally set.

• Press CLEAR/OFF and reset.

Oven is in DEMO Mode

• Unplug the oven for 1 minute, plug

the oven back into the wall DO NOT set
the oven clock, press and hold the HELP
and START/PAUSE pads for 3 seconds.

The control should exit DEMO mode.

Set clock and continue.

CLEAR/OFF was pressed
accidentally.

• Reset cooking program and press

START/PAUSE.

OTHER PROBLEMS

The door and inside

of the oven feels hot.

The oven

produces intense heat
in a small space.

• This is normal.
• Use oven mitts to remove food when

when ready.

Floor of the oven is

warm, even when
the oven has not

been used.

The cooktop light is

located below the oven

floor. When the light

is on, the heat it produces
may make the oven floor
get warm.

• This is normal.

Oven will not start.

A fuse in your home

may be blown or the
circuit breaker tripped.

• Replace fuse or reset circuit breaker.

Power surge.

• Unplug the oven, then plug it back in.

Plug not fully inserted
into wall outlet.

• Make sure the plug on the oven is

fully inserted into wall outlet.

Glass microwave
tray does not lock
into center hub.

• Align the protrusions on the bottom of

the glass microwave tray with the

indentation in the turntable. This fit is
not tight, some movement is normal.

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