AltiGen MAXCS 7.5 Polycom VVX User Guide - Manual (Page 6)

MAXCS 7.5 Polycom VVX User Guide
Page 6
The contact will now appear in Lines view.
To add a recent caller as a Favorite,
1
In Home view, tap Directories.
2 Tap Recent.
3 Tap the Information icon beside the entry that you want to save.
4 Tap Add to Favorites.
5 Tap again to accept the assigned softkey slot.
Multiple Call Handling
(To handle multiple calls, your Administrator must enable your Enable Multiple Call Waiting or Enable Live Call Handling
option.)
Your Polycom phone can handle multiple calls in a ‘queue.’ You can switch from one call to another, and even join several
queued calls into a conference call.
If you are on a call and a second call comes in, the call will appear on your phone in a ringing state. After no answer, the call
will go into a waiting queue; you will see the call in Lines view.
To accept the incoming call and place the current call on hold, tap Answer.
To send the incoming call to your extension’s “Ring No Answer” handling rule, tap Reject.
Station Login
If you have several work locations with phones assigned to you, you can switch your extension between them as needed.
For example, you may have one phone at work and one phone at home.
To switch your extension to your other phone,
1
On the Polycom phone, tap #17.