AltiGen MAXCS 7.5 Polycom VVX User Guide - Manual (Page 11)

MAXCS 7.5 Polycom VVX User Guide
Page 11
This answering feature is enabled only when your phone is on-hook.
Auto-Answer via Clients (Advanced License required)
You can configure MaxAgent, MaxCommunicator, AltiConsole, and MaxOutlook to automatically answer calls.
This Auto-Answer feature is available only when the Use Polycom phone to make or answer calls option is set to Speaker
or Headset.
In AltiConsole, the setting is under Setup > General.
In MaxAgent and in MaxCommunicator, the Auto-answer setting is under Configuration > Extension > Call Handling.
Check the Automatically answer after xx seconds checkbox, and set the number of seconds before calls are picked up.
Note that there may be a few seconds (3-4) of delay answering calls with this feature.