AltiGen MAXCS 7.5 MaxSupervisor - Manual (Page 40)

36 MaxSupervisor Manual
If an agent belongs to a workgroup that you’re not monitoring in
the current session, that workgroup is not shown here.
You can expand the information for multiple agents.
Within the expanded login/logout display you can right-click a row
to log the agent in to or out of that one workgroup or all the
agent’s workgroups. See the next figure.