AltiGen MAXCS 7.5 MaxSupervisor - Manual (Page 19)

MaxSupervisor Manual 15
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Auto-sort Notes
•
Older systems, and systems with less memory or a slower
processor, may exhibit screen flashes while the view is being
sorted. For this reason, we recommend that such systems use
a relatively large auto-sort interval value.
•
The auto-sort feature is disabled automatically when the
number of configured agents in all workgroups (the same 60
agents in WG1 and WG2 are counted as 120) exceeds 100.
Minimizing and Exiting MaxSupervisor
Minimize - To minimize MaxSupervisor, click the Minimize
button in the top right corner of the screen. MaxSupervisor shrinks
to an icon in the Windows task bar and the Windows system tray.
Exit - If you are shutting down Microsoft Windows, MaxSupervisor
will close automatically. Otherwise, to exit MaxSupervisor, right-
click the icon in the Windows Task bar and choose Close Window
or click the X in upper right corner of the MaxAgent window.
Error Messages
The following errors may be displayed as login or connectivity
errors.
Error Message Description Solution
MAXCS connection
limit has been
exceeded. No MaxSupervisor
was found OR more
than allowed num-
ber of MaxSupervi-
sor users have
attempted to log on. Administrator must main-
tain the number of MaxSu-
pervisor license keys or add
additional seat licensing.
Cannot connect to
AltiLink. Please
check server name
or network connec-
tion. You are not con-
nected to MAXCS. Check the server field (IP
address or DNS name) by:
1. Pinging the network
server address OR
2. Try using the IP address
of MAXCS (if using the DNS
name in the server field).