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Cisco OL-18988-01 User Manual

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Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP and SIP)

OL-18988-01

Chapter 8 Monitoring the Cisco Unified IP Phone Remotely

Accessing the Web Page for a Phone

Note

If you cannot access the web page, it may be disabled. See the

“Disabling and Enabling Web Page

Access” section on page 8-3

for more information.

Procedure

Step 1

Obtain the IP address of the Cisco Unified IP Phone using one of these methods:

Search for the phone in Cisco Unified Communications Manager Administration by choosing
Device > Phone. Phones registered with Cisco Unified Communications Manager display the IP
address at the top of the Phone Configuration window.

On the phone, take either of these actions:

If the phone is registered with Cisco Unified Communications Manager, press the Application
Menu button, choose Settings > Network Configuration, and then scroll to the IP Address
option.

By default, the Application Menu button is line button 24 (the top left line button).

If the phone is not registered with Cisco Unified Communications Manager, press the Settings
softkey, choose Network Configuration, and then scroll to the IP Address option.

The Settings softkey appears only when the phone is not registered.

Step 2

Open a web browser and enter the following URL, where IP_address is the IP address of the
Cisco Unified IP Phone:

http://IP_address

The web page for a Cisco Unified IP Phone 7931G includes these hyperlinks:

Device Information—Displays device settings and related information for the phone. For more
information, see the

“Device Information” section on page 8-3

.

Network Configuration—Displays network configuration information and information about other
phone settings. For more information, see the

“Network Configuration” section on page 8-4

.

Network Statistics—Includes the following hyperlinks, which provide information about network
traffic:

Ethernet Information—Displays information about Ethernet traffic. For more information, see
the

“Network Statistics” section on page 8-8

.

Access—Displays information about network traffic to and from the PC port on the phone. For
more information, see the

“Network Statistics” section on page 8-8

.

Network—Displays information about network traffic to and from the network port on the
phone. For more information, see the

“Network Statistics” section on page 8-8

.

Device Logs—Includes the following hyperlinks, which provide information that you can use for
troubleshooting:

Console Logs—Includes hyperlinks to individual log files. For more information, see the

“Device Logs” section on page 8-10

.

Core Dumps—Includes hyperlinks to individual dump files.

Status Messages—Displays up to the 10 most recent status messages that the phone has
generated since it was last powered up. For more information, see the

“Device Logs” section on

page 8-10

.