ChemoMetec SCC-100 - Manual (Page 43)

7 Troubleshooting - Error messages
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7 Troubleshooting - Error messages
Under certain conditions the NucleoCounter will display error messages during
operation. Corrective actions are suggested below but if they do not correct the errors,
contact ChemoMetec A/S or the local distributor.
7.1 No valid cassette
When trying to analyze a cassette, which is not valid, the NucleoCounter displays the
error message shown in Figure 26.
No valid
cassette
Press any key
Figure 26. The error message displayed when the NucleoCounter does not
recognize the cassette as valid
This error message is displayed in the following situations:
• The cassette has been analyzed previously
• The cassette is not inserted properly into the NucleoCounter
• The cassette has been damaged
• There is no cassette inserted into the NucleoCounter
7.2 Analysis aborted
The NucleoCounter displays the error message shown in Figure 27 when the analysis has
been aborted because the stained mixture inside the cassette has not reached the
chamber within a given time.
Analysis aborted
Flow sensor error
Refer to manual
Press any key
Figure 27. Error message displayed by the NucleoCounter when the analysis has been
aborted
A common cause of this is that an insufficient volume of lyzate mixture has been loaded
into the cassette. Load a new cassette and repeat the analysis.