BUCHI Melting Point M-565 - Manual (Page 30)

8 Troubleshooting
30 MeltingPoint Monitor 1.1 Operation Manual, Version B
8 FAQ and troubleshooting
The software does not record the current measurement. 1.
Make sure that the connection status shows the Melting Point M-565.
What happens when the MeltingPoint Monitor software was not started before determination? 2.
During a running determination the software will receive the determination data as soon as it is
connected to the Melting Point M-565. In case the determination is completed, use the button “get
latest result from device”.
When a determination is started always a sample ID pops up. Where can I change this behaviour? 3.
If the software is used the sample ID can be entered directly into the software. It is advised to disable
the setting “sample ID request” on the Melting Point M-565.
Why does the software not list all results or methods in the respective tables? 4.
Check for the correct storage paths in the settings view. They must point to the folder, where the
corresponding data are stored in. If they are not set correctly, the program can not find the desired
data.
5. My system reacts very slow after starting up the MeltingPoint Monitor software. How can I increase
the performance again?
Huge numbers of stored recordings may slow down the internal database. Make a backup of your
recordings first! Now you can safely delete entrys.