Brookfield Falling Ball KF20 - Manual (Page 18)

Brookfield Engineering Labs., Inc. Page Manual No. M09-352-B04
Appendix C - Warranty Repair and Service
Brookfield Viscometers are guaranteed for one year from date of purchase against defects in materials
and workmanship. They are certified using primary viscosity standards traceable to the National Institute
of Standards and Technology (NIST). The Viscometer must be returned to Brookfield Engineering
Laboratories, Inc. or the Brookfield dealer from whom it was purchased for no charge warranty ser-
vice. Transportation is at the purchaser’s expense. The Viscometer should be shipped in its carrying
case together with all spindles and the guardleg if originally provided with the instrument.
For repair or service in the United States call Brookfield to obtain a Return Authorization Number.
Record this number on the Repair Return Form which you can download from the Brookfield website.
A tear cut copy is at the end of the manual. Return your instrument to:
Brookfield Engineering Laboratories, Inc.
11 Commerce Boulevard
Middleboro, MA 02346 U.S.A.
Telephone: (508) 946-6200 FAX: (508) 923-5009
www.brookfieldengineering.com
For repair or service outside the United States consult Brookfield Engineering Laboratories, Inc. or
the dealer from whom you purchased the instrument.
For repair or service in the United Kingdom return to:
Brookfield Viscometers Limited
1 Whitehall Estate
Flex Meadow, Pinnacles West
Harlow, Essex CM19 5TJ, United Kingdom
Telephone: (44) 27/945 1774 FAX: (44) 27/945 1775
www.brookfield.co.uk
For repair or service in Germany return to:
RheoTec Messtechnik GmbH
(A Division of Brookfield)
Schutterwaelder Strasse 23
D-01458 Ottendorf-Okrilla, Germany
Telephone: (49) (035205) 5967-0 FAX: (49) FAX: 49 (035205) 5967-30
www.rheotec.de
For repair or service in China return to:
Guangzhou Brookfield Viscometers and Texture Instruments Service Company Ltd.
Room C1, 5/F, Tianxing Building East Tower, No. 21, Zhongshan Yi Road, Yuexiu District
Guangzhou, 510600, P. R. China
Telephone: (86) 20/3760-0548 FAX: (86) 20/3760-0548
www.brookfield.com.cn
On-site service at your facility is also available from Brookfield. Please contact our Service
Department in the United States, United Kingdom, Germany or China for details.