Brookfield Dial Stepper Viscometer User Manual
Page 34
E0608
Brookfield Engineering Laboratories, Inc.
Page 34
Manual No. M00-151-H0612
APPENDIX H - Warranty Repair and Service
Brookfield Dial Viscometers are guaranteed for two year from date of purchase against defects in
materials and workmanship. They are certified against primary viscosity standards traceable to the
National Institute of Standards and Technology (NIST). The Viscometer must be returned to Brookfield
Engineering Laboratories, Inc. or the Brookfield dealer from whom it was purchased for no charge
warranty service. Transportation is at the purchaser’s expense. The Viscometer should be shipped
in its carrying case together with all spindles originally provided with the instrument.
If returning
to Brookfield, you must contact us for a return authorization number prior to shipping.
For a copy of the Repair Return Form, go to the Brookfield website,
www.brookfieldengineering.com
For repair or service in the United States return to:
Brookfield Engineering Laboratories, Inc.
11 Commerce Boulevard
Middleboro, MA 02346 U.S.A.
Telephone: (508) 946-6200 FAX: (508) 923-5009
www.brookfieldengineering.com
For repair or service outside the United States consult Brookfield Engineering Laboratories, Inc. or the
dealer from whom you purchased the instrument.
For repair or service in the United Kingdom return to:
Brookfield Viscometers Limited
Brookfield Technical Centre
Stadium Way
Harlow, Essex CM19 5GX, England
Telephone: (44) 1279/451774 FAX: (44) 1279/451775
www.brookfield.co.uk
For repair or service in Germany return to:
Brookfield Engineering Laboratories Vertriebs GmbH
Hauptstrasse 18
D-73547 Lorch, Germany
Telephone: (49) 7172/927100 FAX: (49) 7172/927105
www.brookfield-gmbh.de
For repair or service in China return to:
Guangzhou Brookfield Viscometers and Texture Instruments Service Company Ltd.
Suite 905, South Tower, Xindacheng Plaza
193 Guangzhou Da Dao Bei, Yuexiu District
Guangzhou, 510075 P. R. China
Telephone: (86) 20/3760-0548 FAX: (86) 20/3760-0548
www.brookfield.com.cn
On-site service at your facility is also available from Brookfield. Please contact our Service
Department in the United States, United Kingdom, Germany or China for details.