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Brookfield Dial Stepper Viscometer User Manual

Page 34

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Brookfield Engineering Laboratories, Inc.

Page 34

Manual No. M00-151-H0612

APPENDIX H - Warranty Repair and Service

Brookfield Dial Viscometers are guaranteed for two year from date of purchase against defects in

materials and workmanship. They are certified against primary viscosity standards traceable to the

National Institute of Standards and Technology (NIST). The Viscometer must be returned to Brookfield

Engineering Laboratories, Inc. or the Brookfield dealer from whom it was purchased for no charge

warranty service. Transportation is at the purchaser’s expense. The Viscometer should be shipped

in its carrying case together with all spindles originally provided with the instrument.

If returning

to Brookfield, you must contact us for a return authorization number prior to shipping.

For a copy of the Repair Return Form, go to the Brookfield website,

www.brookfieldengineering.com

For repair or service in the United States return to:

Brookfield Engineering Laboratories, Inc.

11 Commerce Boulevard

Middleboro, MA 02346 U.S.A.

Telephone: (508) 946-6200 FAX: (508) 923-5009

www.brookfieldengineering.com

For repair or service outside the United States consult Brookfield Engineering Laboratories, Inc. or the

dealer from whom you purchased the instrument.

For repair or service in the United Kingdom return to:

Brookfield Viscometers Limited

Brookfield Technical Centre

Stadium Way

Harlow, Essex CM19 5GX, England

Telephone: (44) 1279/451774 FAX: (44) 1279/451775

www.brookfield.co.uk

For repair or service in Germany return to:

Brookfield Engineering Laboratories Vertriebs GmbH

Hauptstrasse 18

D-73547 Lorch, Germany

Telephone: (49) 7172/927100 FAX: (49) 7172/927105

www.brookfield-gmbh.de

For repair or service in China return to:

Guangzhou Brookfield Viscometers and Texture Instruments Service Company Ltd.

Suite 905, South Tower, Xindacheng Plaza

193 Guangzhou Da Dao Bei, Yuexiu District

Guangzhou, 510075 P. R. China

Telephone: (86) 20/3760-0548 FAX: (86) 20/3760-0548

www.brookfield.com.cn

On-site service at your facility is also available from Brookfield. Please contact our Service

Department in the United States, United Kingdom, Germany or China for details.