Panasonic TOUGHBOOK CF-37 - Manual (Page 19)

Dealing With Problems
(Summary)
When a problem occurs, refer to this page. The Reference Manual also contains detailed information. If you still cannot
troubleshoot the problem, contact Panasonic Technical Support.
• starting Up
The power indicator or bat­
tery indicator is nut lit • Check the cable connection for the AC adapter.
• Check to see if a fully charged battery is properly installed.
• Remove the battery pack and disconnect the AC adapter, then connect them again.
B is displayed Input your password. If you have forgotten it, contact Panasonic Technical Support.
[POST Startup Error(s)] is
displayed
O’ page 17
Windows startup, or an op­
eration is extremely slow
Press ( F9 ] in the Setup Utility ((S’ "Setup Utility"). This will restore the Setup
Utility's settings to their default values (except the password settings). Then, the Setup Utility
must be run once again for you to input the appropriate operating environment settings. (The
processing speed depends on the application software used, so this operation may not cause the
processing speed to increase.)
The date and time are
incorrect
• You can set the date and time through [Date/Time] in [Start] - [Settings] -1 Control Panel].
• When the computer is connected to a Local Area Network (LAN), confirm the date and
time of the server.
• If you continue to experience problems, the internal battery maintaining the clock may
need to be replaced. Contact Panasonic Technical Support.
When the previous item is
not the cause
• Press C F9 ) in the Setup Utility (C^ "Setup Utility"). This will restore the Setup
Utility's settings to their default values (except the password settings).
• In the MS-DOS mode, run SCANDISK to check the hard disk.
• At start-up, press C F8 ) to operate the computer in the Safe mode.
• Try removing all peripheral devices.
# Shutting down
Unable to shut down Win­
dows 95 • If a USB device is connected, try removing it.
• Do not shut down Windows 95 during music playback.
# Battery Indicator
The red indicator lights.
Repeated beeping sound
while the computer is in use.
The battery level is low. Save your data and power off your computer.
After connecting the AC adapter or replacing the battery pack with a fully charged one, turn
your computer on.
The red indicator blinks • The battery pack or recharging function may be defective. Quickly remove the battery
pack and disconnect the AC adapter, then connect them again.
• If the problem persists, contact Panasonic Technical Support.
After the AC adapter is con­
nected, the orange indicator
blinks five times Unable to charge because of an improper temperature range. (( 3 > page 6)
# Application Software
Computer hangs • Press C Ctrl )-(-( Alt)-(-( Del ) to reboot the computer.
• After cutting the power by pressing the power switch for more than four seconds, slide
the power switch to power on and open the application again.
If the program no longer works normally, go to [Start] - [Settings] - [Control Panel] -
[Add/Remove Programs] to delete the program. Then try installing the program once
again.
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