Cisco connection online – Cisco 3620 User Manual

Page 12

12 Installing a Fan-Speed Controller in Cisco 3620 Routers

Cisco Connection Online

Cisco Connection Online (CCO) is Cisco Systems’ primary, real-time support channel. Maintenance
customers and partners can self-register on CCO to obtain additional information and services.

Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added
services to Cisco’s customers and business partners. CCO services include product information,
product documentation, software updates, release notes, technical tips, the Bug Navigator,
configuration notes, brochures, descriptions of service offerings, and download access to public and
authorized files.

CCO serves a wide variety of users through two interfaces that are updated and enhanced
simultaneously: a character-based version and a multimedia version that resides on the World Wide
Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet
e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version
of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well
as hyperlinks to related information.

You can access CCO in the following ways:

•

WWW: http://www.cisco.com

•

WWW: http://www-europe.cisco.com

•

WWW: http://www-china.cisco.com

•

Telnet: cco.cisco.com

•

Modem: From North America, 408 526-8070; from Europe, 33 1 64 46 40 82. Use the
following terminal settings: VT100 emulation; databits: 8; parity: none; stop bits: 1; and
connection rates up to 28.8 kbps.

For a copy of CCO’s Frequently Asked Questions (FAQ), contact [email protected]. For
additional information, contact [email protected].

Note

If you are a network administrator and need personal technical assistance with a Cisco

product that is under warranty or covered by a maintenance contract, contact Cisco’s Technical
Assistance Center (TAC) at 800 553-2447, 408 526-7209, or [email protected]. To obtain general
information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387,
408 526-7208, or [email protected].

This document is to be used in conjunction with your router installation and configuration guide, the Regulatory Compliance and Safety Information document for your router, and the Cisco
IOS configuration guides and command references.

AccessPath, Any to Any, AtmDirector, the CCIE logo, CD-PAC, Centri, the Cisco Capital logo, CiscoLink, the Cisco NetWorks logo, the Cisco Powered Network logo, the Cisco Press logo,
ClickStart, ControlStream, DAGAZ, Fast Step, FireRunner, IGX, JumpStart, Kernel Proxy, LoopRunner, MGX, Natural Network Viewer, NetRanger, NetSonar, Packet, PIX, Point and Click
Internetworking, Policy Builder, RouteStream, Secure Script, SMARTnet, SpeedRunner, Stratm, StreamView, The Cell, TrafficDirector, TransPath, VirtualStream, VlanDirector, Workgroup
Director, and Workgroup Stack are trademarks; Changing the Way We Work, Live, Play, and Learn and Empowering the Internet Generation are service marks; and BPX, Catalyst, Cisco,
Cisco IOS, the Cisco IOS logo, Cisco Systems, the Cisco Systems logo, Enterprise/Solver, EtherChannel, FastHub, FastPacket, ForeSight, FragmentFree, IPX, LightStream, MICA,
Phase/IP, StrataSphere, StrataView Plus, and SwitchProbe are registered trademarks of Cisco Systems, Inc. in the U.S. and certain other countries. All other trademarks mentioned in this
document are the property of their respective owners.