Where to find help, Where to find help -4 – Canon D300 User Manual

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1-4

Before you contact Canon, please record the following information:
Serial Number (on back of machine):

Model Name (on front of machine):

Purchase Date:

Here is where to find help if you are having problems with installation, or in using your
machine:

IN THIS GUIDE

See “Troubleshooting” on page 4-1 for common problems.

IN BASIC GUIDE

See chapter 8.

README.TXT file

Any hints, enhancements, limitations, and restrictions you need to be aware of when installing
and using your printer driver are included in the README.TXT file provided with the
software. The README.TXT file is located in the software CD-ROM.

Online Help

You can locate additional help for questions you may have regarding your printer in the Online
Help file provided with the software. In the printer’s Properties dialog box, you can click
Help to display additional information about every feature and option in CARPS. You can
also click

(Help) in the upper right corner of most dialog boxes, and then click a specific

item in the dialog box for help with that item; or right-click a specific item and choose Help to
access the same help information for the item. See the Online Help for detailed information on
specifying CARPS options.

CUSTOMER CARE CENTER

• For e-mail support, the latest driver downloads and answers to frequently asked questions,

visit: www.usa.canon.com/consumer

• For live techinical support, call 1-800-824-4040, Monday - Friday, 8 am - 8 pm EST

(except holidays).

• 24-hour, 7 days/week automated support for troubleshooting issues on most current

models, call 1-800-423-2366.

• CANADA Users - call for technical support 24 hours/day, 7days/week at 1-800 OK

CANON.

Support programs are subject to change without notice.

Where to Find Help