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Troubleshooting guide – Wilbur Curtis TCC3 User Manual

Page 9

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9

SYMPTOM

POSSIBLE CAUSE

SOLUTION

TROUBLESHOOTING GUIDE

Difficulty priming the TCC tea

dispenser.

Adjusting rod on mixing valve is

turned in too far.

Open up the valve 1/4 turn

counter clockwise.

Tea does not dispense from

faucet.

Water line is turned off.

Turn on water line valve.

Only water flowing from faucet,

no tea.

1. Tea concentrate BIB is out of

product.

2. The tea BIB line is kinked.

3. The tea BIB line is clogged.

4. The check valve in the tea

concentrate line may be

stuck closed.

5. The adjustment screw may

be turned in or closed.

1. Replace the tea concentrate

BIB.

2. Trace the tea line and

straighten out kinked hose.

3. Blow out hose to clean block-

age or replace with a new

hose.

4. Loosen the clamps and re-

move the check valve. Clean

or replace it.

5. Open the mixing valve to

resume product flow.

Faucet is dripping constantly.

1. The faucet seat cup may have

hardened particles keeping

the faucet from sealing.

2. There may be a tear or cut in

the seat cup.

3. Water pressure may be too

high.

1. Disassemble and clean the

seat cup (see cleaning sec-

tion).

2. Replace the seat cup.

______

3. Call CURTIS CARE for

instructions on adjusting the

water regulator.

Finished tea is weak.

1. The mixing valve is out of

adjustment.

2. The product check valve may

be stuck.

1. Open the mixing valve to in-

crease tea concentrate flow.

2. Remove and clean the check

valve. Make sure check valve

is installed with correct flow

direction.

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