Troubleshooting guide – Wilbur Curtis TCC3 User Manual
Page 9
9
SYMPTOM
POSSIBLE CAUSE
SOLUTION
TROUBLESHOOTING GUIDE
Difficulty priming the TCC tea
dispenser.
Adjusting rod on mixing valve is
turned in too far.
Open up the valve 1/4 turn
counter clockwise.
Tea does not dispense from
faucet.
Water line is turned off.
Turn on water line valve.
Only water flowing from faucet,
no tea.
1. Tea concentrate BIB is out of
product.
2. The tea BIB line is kinked.
3. The tea BIB line is clogged.
4. The check valve in the tea
concentrate line may be
stuck closed.
5. The adjustment screw may
be turned in or closed.
1. Replace the tea concentrate
BIB.
2. Trace the tea line and
straighten out kinked hose.
3. Blow out hose to clean block-
age or replace with a new
hose.
4. Loosen the clamps and re-
move the check valve. Clean
or replace it.
5. Open the mixing valve to
resume product flow.
Faucet is dripping constantly.
1. The faucet seat cup may have
hardened particles keeping
the faucet from sealing.
2. There may be a tear or cut in
the seat cup.
3. Water pressure may be too
high.
1. Disassemble and clean the
seat cup (see cleaning sec-
tion).
2. Replace the seat cup.
______
3. Call CURTIS CARE for
instructions on adjusting the
water regulator.
Finished tea is weak.
1. The mixing valve is out of
adjustment.
2. The product check valve may
be stuck.
1. Open the mixing valve to in-
crease tea concentrate flow.
2. Remove and clean the check
valve. Make sure check valve
is installed with correct flow
direction.