Allen&Heath ILIVE MIXPAD - Manual (Page 7)

Q: MixPad fails to see and connect to the iLive?
A: Go to the Settings screen and check that Wi-Fi is turned On and the iPad
is connected to the correct wireless network. Check the iPad signal icon for
good signal strength before starting MixPad. Check that the wireless router
has been given an address compatible with the iLive and correctly set up.
See
Appendix 1 for more on this.
Q:
There is good signal strength indicated but MixPad fails to connect?
A: There may be interference affecting the active wireless channel, for
example other wifi networks, cordless telephones, or other digital equipment.
Remove the interference or try changing the wireless channel or band:
Reboot the router find a free channel (if auto channel is set)
Access the router setup to change its channel (if manually set)
Change to the other Wi-Fi band
– connect to 2.4GHz or 5GHz
Q: MixPad fails to connect or runs very slowly?
A: To ensure best performance and prevent MixPad from slowing down the
rest of the iLive system, a wireless router with good specification should be
used. Low cost or older routers may not have the processing power to handle
the data. See
Appendix 1 to find out more about choosing a router. A few
things to try:
Check you are using a suitable wireless router
Check that security is enabled on the router
Check that the iPad is within operating range of the router
Position the router high and in line of sight of the iPad
Move the iPad away from the router if it is very close
Turn Bluetooth off in iPad Settings
Q:
The iPad looks for an Internet page and disconnects (iOS6)?
A: An issue with recent iPad operating system iOS6 and certain routers can
result in Wi-Fi disconnecting if the router is not connected to the Internet. A
work around for some routers is to go to the iPad Settings Wi-Fi page, open
Settings for your router in the Network list, then under ‘HTTP Proxy’ select
Manual and enter ‘a’ for Server and ‘1’ for Port. This diverts all website traffic
to a non-existent address and prevents the router disconnecting. Re-join the
network. Do this for both the 2.4GHz and 5GHz bands on each router you
wish to use.
Q:
MixPad shuts down or an 'Out of memory' warning appears?
A: MixPad uses a lot of memory to work with the huge amount of control and
metering data within iLive. Memory may be in use with other applications
currently running in the background. Shut down applications you are not
using. To do this return to the iPad Home screen, then double tap the Home
key to view all open applications, touch and hold the app icon until the red