Smart Power Systems SSP UPS User Manual

Page 39

8. TROUBLESHOOTING

Audible Alarm Troubleshooting:

General Troubleshooting:

Problem

Cause

Solution

Sounding every
4 seconds
Sounding every
second

Continuously
sounding

Sounding every
second

Continuously
sounding

The UPS is on battery

Check the input voltage

The battery is running low

Save your work and turn
off your equipment

The UPS fails

Please contact your local
dealer

Output overload

Check load level indicator
and remove some load

Battery may need to
charge or service

Replace the battery

The UPS is not on
when power switch
is pressed

The wall outlet may be
faulty

The UPS output may
short-circuit or overload

Internal fuse may be
blown

UPS could not
provide power
to the load

The power cord is not
connected correctly

Check the power cord
connection

Please contact your local
qualified electrician

1. Disconnect all loads and
ensure nothing is lodged
in output receptacles
2. Ensure loads are not
detective or shorted
internally

Please contact your local
dealer

Power presents on one
output receptacle

Check the output fuse

No output from any
output receptacle

1.Check the connected
cable
2.Ensure the load does not
exceed the maximum rating
of UPS

Battery has reduced
backup time

Battery is not charged

Re-charge the battery
at least 24 hours