Mercedes-Benz CL-Class 2005 Owners Manual - Manual (Page 250)

248
Controls in detail
Useful features
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. When a voice connection is estab-
lished, the audio system mutes and the
message
TELE AID – INFO CALL ACTIVE
appears in the multifunction display.
Information regarding the operation of
your vehicle, the nearest authorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
i
The indicator lamp on the Information
button
¡ remains illuminated in red
for approximately ten seconds during
the system self-check after switching
on ignition (together with the SOS but-
ton and the Roadside Assistance
button
•).
See System self-check ( ୴ page 244)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Information
button
¡ is illuminated continuous-
ly and no voice connection to the Re-
sponse Center was established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
INFO –
CALL FAILED appears in the multifunc-
tion display.
Information calls can be terminated us-
ing the
t button on the multifunc-
tion steering wheel or the respective
button for ending a telephone call on
the COMAND headunit.
!
If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently ac-
tive, and may not initiate a call. Visit an
Mercedes-Benz Center and have the
system checked or contact the Re-
sponse Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Cana-
da) as soon as possible.