Hollywood Racks HR135 Tow N Go - Manual (Page 5)

Limited Lifetime Warranty (effective on racks sold after January 1, 2008):
Hollywood Racks will warrant its car racks and accessories during the time that an original retail
purchaser owns the product subject to the exclusions and limitations of this warranty. Hollywood Racks
will remedy defects in materials and workmanship by repairing or replacing (at its option) a defective part
or the complete rack without charge for labor or parts. Hollywood Racks may elect (at its option) to issue
a refund equal to the purchase price paid for the product.
This warranty does not cover problems caused by normal wear and tear including (but not limited to)
weather, scratches, dents, rust, accidents, unlawful vehicle operation, misuse, abuse, neglect, theft,
unauthorized modifications, or unauthorized repair. No warranty is given for defects resulting in incorrect
assembly, incorrect installation onto the vehicle, installation on a “no fit” vehicle, incorrect attachment of
bicycles onto the rack, or overloading of the rack’s weight restrictions. This warranty terminates if the
original retail purchaser transfers the product to any other person. This product is intended for use on 2”
class 3 hitches only, and not to be used on any trailer as shown above. Do not exceed vehicle’s tongue
weight capacity (refer to your trailer hitch owners manual)
If a product is believed to be defective, the original retail purchaser should contact either the original
retailer or Hollywood Racks directly at 800-747-4085 or at [email protected]
Disclaimer of Liability: Repair or replacement of a defective product or the issuance of a refund or
credit (as determined by Hollywood Racks) is a purchaser’s exclusive remedy under this warranty.
Damage to a purchaser’s vehicle, cargo, bicycles and or to any other person is excluded. This warranty is
expressly made in lieu of any and all other express warranties, whether oral or written.
Hollywood Racks shall not be liable for any direct, indirect, consequential, incidental, special,
punitive or any other damages in connection with the purchase, use or handling of this product.
Some states do not allow the exclusion or limitation of consequential or incidental damages and
the above limitation may not apply to you. This warranty gives you specific legal rights and you
have other rights, which vary from state to state.
Hollywood Racks
12812 South Spring Street Los Angeles, CA 90061
Tel (800) 747-4085 (310) 516-8600 Fax (310) 516-8955
Customer Service Hours: 7:00 AM - 3:00 PM PST M-F
[email protected] www.hollywoodracks.com
Made in Taiwan 120808 Rev D
Removing the bikes and rack:
To remove bikes, simply undo the rubber straps and gently lift bikes off. Be sure to fold down
the support arms so as to minimize the length of the rack when not in use. To remove the
rack from vehicle, remove hitch pin and slide rack out of receiver hitch.
Avoid sharp backup angles when carrying bikes!
Be aware that your bike’s wheels may be damaged when backing up at
extreme angles. The easiest way to avoid this is to have the bikes high
enough to “clear” your propane tanks or other part of the trailer, and to be
aware of the distance your bikes take up behind your vehicle.