Trouble shooting – Gastroback 42606 Design Espresso Plus User Manual
Page 24

TROuBle SHOOTinG
problem
possible Cause
The Simple Solution to the problem
Espresso does not run 
through.
Appliance is not turned on or 
plugged in.
Ensure the machine is plugged in and the POWER button is 
pressed to on.
Water tank is empty.
Fill fresh cold water into the water tank.
The selector switch is not on 
espresso position.
Turn the selector switch to espresso position.
Espresso grind is too fine.
Use a ground coffee suitable for espresso machines; see: ›Useful 
Tips‹.
Espresso grind tamped too 
firmly.
Do not tamp the ground coffee too tight in the filter; see: ›Useful 
Tips‹.
The filter is blocked.
Clean the filter. You can clear the pores of the filter with the 
cleaning tool; see ›Care and Cleaning‹.
Espresso runs out too 
quickly.
The espresso grind is too coarse. Use a ground coffee suitable for espresso machines; see: ›Useful
Tips‹.
Not enough ground espresso in 
the filter
Measure with the measurring spoon a sufficient amount of coffee 
powder; see ›Preparing the Espresso‹.
Ground espresso not tamped 
firmly enough
Tamp the ground espresso more firmly in the filter; see: ›Useful 
Tips‹.
Espresso runs out 
around the edge of the 
filter holder.
Portafilter is not inserted in the 
grouphead properly
Insert the portafilter correctly. Refer to ›Inserting The Portafilter‹
There are espresso grounds 
around the filter rim.
Clean any excess ground espresso from the rim of the portafilter 
to ensure a proper fit into the grouphead.
Too much ground espresso in 
the filter
Measure with the measurring spoon a sufficient amount of coffee 
powder; see ›Preparing the Espresso‹.
Ground espresso has been tam-
ped too firmly.
Tamp the ground espresso less firmly in the filter; see: ›Useful 
Tips‹.
Incorrect filter for amount of 
ground coffee used.
Ensure you use the small filter for 1 cup of espresso and the 
larger filter for 2 cups of espresso.
Espresso extracts as 
drops from the por-
tafilter.
The water tank is empty or low. Fill fresh cold water into the water tank.
Espresso grind is too fine
Ensure you use a suitable espresso grind. Ground coffee is 
marked accordingly.
Machine is blocked by mineral 
deposits.
Descale the appliance and unclog the pores of the filter with the 
needle of the cleaning tool.
The appliance makes an 
unusual sucking sound.
The water tank is empty.
Fill fresh cold water into the water tank.
The water tank is not installed 
properly.
Install the water tank correctly on the appliance. The guide grooves 
on the back of the water tank must properly engage in the recesses 
on the back of the appliance. Press the tank down low so that the 
water valve opens in the bottom of the water tank.
The coffee is too weak or 
watery.
The coffee is ground too coarsely. Ensure you use a suitable espresso grind. Ground coffee is
marked accordingly.
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