Product returns, Warranty – Code 3 Wingman with TriCore/Torus for 2011 Ford PI User Manual
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Revision - 0, 08/2011 - Instruction Book Part No. T15451
©2011 CODE 3, Inc. Printed in USA
Code 3 is a registered trademark of Code 3, Inc. a subsidiary of Public Safety Equipment, Inc.
PRODUCT RETURNS
If a product must be returned for repair or replacement*, please contact our factory to obtain a Return
Goods Authorization Number (RGA number) before you ship the product to Code 3, Inc. Write the RGA number
clearly on the package near the mailing label. Be sure you use sufficient packing materials to avoid damage to
the product being returned while in transit.
*Code 3, Inc. reserves the right to repair or replace at its discretion. Code 3, Inc. assumes no responsibility or liability for expenses incurred for the removal and /or
reinstallation of products requiring service and/or repair.; nor for the packaging, handling, and shipping: nor for the handling of products returned to sender after the service has been
rendered.
Code 3®, Inc.
10986 N. Warson Road
St. Louis, Missouri 63114-2029—USA
Ph. (314) 426-2700 Fax (314) 426-1337
www.code3pse.com
NEED HELP? Call our Technical Assistance HOT LINE - (314) 996-2800
WARRANTY
This product with TriCore® or Torus™ Technology was tested and found to be operational at the
time of manufacture. Provided this product is installed and operated in accordance with the manufacturer's
recommendations, Code 3®, Inc. warrants all parts and components (with the exception of all incandescent and
halogen bulbs) of the product to be free of defects in material and workmanship for a period of one (1) year and
TriCore or Torus™ light heads for a period of five (5) years from the date of purchase. This Warranty excludes
normal wear & tear. Units demonstrated to be defective within the warranty period will be repaired or replaced
at the factory service center at no cost. Code 3, Inc. will return the repaired product with transportation cost
prepaid. Code 3, Inc. assumes no liability for expenses incurred in the packaging, handling, and shipping of
the product to the Factory Technical Service Department for repair. For in-warranty product return authorization,
questions regarding product warranty coverage or questions regarding out-of-warranty repair quotes, contact
the Factory Technical Service Department.
The TriCore light heads are sealed as part of the quality control process. This Warranty is void if, in the
judgment of Code 3, Inc. (1) an attempt has been made to break the light head seal or repair the light head,
and/or (2) the product has been used with inappropriate or inadequate wiring or circuit protection, and/or (3)
the product has failed as a result of abuse or unusual use and/or accidents.
CODE 3, INC. SHALL IN NO WAY BE LIABLE FOR ANY OTHER DAMAGES RELATING TO THE
PRODUCT INCLUDING BUT NOT LIMITED TO CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPE-
CIAL DAMAGES OR LOST PROFITS OR REVENUE; NOR ANY ExPENSES INCURRED IN THE REMOV-
AL AND/OR RE-INSTALLATION OF PRODUCTS REQUIRING SERVICE AND/OR REPAIR.
ExCEPT AS SET FORTH ABOVE, CODE 3, INC. MAKES NO OTHER ExPRESS OR IMPLIED
WARRANTIES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF FITNESS FOR A
PARTICULAR PURPOSE OR MERCHANTABILITY, WITH RESPECT TO THIS PRODUCT.