Product returns, Warranty – Code 3 LED DuoBeam User Manual
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PRODUCT RETURNS
If a product must be returned for repair or replacement*, please contact our factory to
obtain a Return Goods Authorization Number (RGA number) before you ship the product to
Code 3, Inc. Write the RGA number clearly on the package near the mailing label. Be sure
you use sufficient packing materials to avoid damage to the product being returned while in
transit.
*Code 3, Inc. reserves the right to repair or replace at its discretion. Code 3, Inc. assumes no responsibility or liability for expenses incurred
for the removal and /or reinstallation of products requiring service and/or repair.; nor for the packaging, handling, and shipping: nor for the handling of
products return to sender after the service has been rendered.
WARRANTY
Code 3,
®
Inc.'s emergency devices are tested and found to be operational at the time
of manufacture. Provided they are installed and operated in accordance with manufacturer's
recommendations, Code 3, Inc. guarantees all parts and components except the lamps to a period
of 1 year, LED Lighthead modules to a period of 5 years (unless otherwise expressed) from the
date of purchase or delivery, whichever is later. Units demonstrated to be defective within the
warranty period will be repaired or replaced at the factory service center at no cost.
Use of lamp or other electrical load of a wattage higher than installed or recommended by
the factory, or use of inappropriate or inadequate wiring or circuit protection causes this warranty
to become void. Failure or destruction of the product resulting from abuse or unusual use and/
or accidents is not covered by this warranty. Code 3, Inc. shall in no way be liable for other
damages including consequential, indirect or special damages whether loss is due to negligence
or breach of warranty.
CODE 3, INC. MAKES NO OTHER ExPRESS OR IMPLIED WARRANTY INCLUD-
ING, WITHOUT LIMITATION, WARRANTIES OF FITNESS OR MERCHANTABILITY, WITH
RESPECT TO THIS PRODUCT.
PROBLEMS OR QUESTIONS? CALL OUR TECHNICAL ASSISTANCE HOTLINE (314) 996-2800
WWW.CODE3PSE.COM
Code 3®, Inc.
10986 N. Warson Road
St. Louis, Missouri 63114-2029—USA
Ph. (314) 426-2700 Fax (314) 426-1337
Part No. T07594 Rev. 2 8/2009
©2009 Code 3, Inc
Code 3
®
is a registered trademark of Code 3, Inc., a subsidiary of Public Safety Equipment, Inc.