AVer FC1320-P&PW user manual - Manual (Page 76)

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Troubleshooting
Here are some useful tips on how to solve some common problems.
Problem Solution
I forgot the account and password for
FC1320-P. How can I go back to default
setting?
Please refer to the manual of “Factory Default setting”
description.
I recorded video file in H.264 file format
but failed to playback on Media Player
(V.9).
Default Windows Media Player doesn’t have H.264
decoder so that you can’t playback the file
successfully. Please use VLC program to playback
the video file. You can search this free program on
Internet.
When I use Chinese words as the Gmail
title while motion triggered, it turns to be
nonsense characters displayed on my
Gmail.
It’s the spec limitation and please only use English or
numbers as mail title to avoid this phenomenon.
I use VLC and connect three RTSP
streams (stream 1, 2, 3) at the same
time. However, it can’t work properly.
Due to spec limitation, please connect one stream
each time.