Getting help – Sony PCG-808 User Manual
Page 107
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Getting Help
Sony provides several support options for your Sony computer. When
you have questions about your computer and the preinstalled software,
check these sources for answers, in the following sequence:
VAIO Notebook
Computer
Getting Started
VAIO Notebook
Computer User
Guide
Explains how to set up and upgrade your computer.
3
Manuals and
online help files
that may
accompany your
preinstalled
software
The User Guide is an electronic document that
includes the contents of Getting Startee. It also
includes instructions for using the computer’s audio
and video applications and the telephone support
numbers for your preinstalled software title:. You
can access this guide from the Help Center on the
Windows Start menu.
Most of the manuals for preinstalled software are
located on your hard disk drive as online help files.
You can access the online help files from the Help
menu in the specific application. A printed manual is
available for some applications.
Knowledge
Provides instant access to information on commonly
Database
encountered problems. Enter a description of your
problem and the Knowledge Database searches for
the corresponding solutions online. You can access
the Sony Knowledge Database at:
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First Aid™ 98
This program is preinstalled on your hard disk. It
intercepts crashes caused by Windows applications,
finds and fixes startup problems for most Installed
applications, uses a knowledge base to find and fix
additional problems, and automatically backs up
your computer’s critical configuration files.
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